Kaye Hau is the Managing Partner of Stratenium Consulting, a strategy and management advisory firm specialising in corporate strategy, business growth, and executive management across the telecommunications, media, technology (TMT) and digital infrastructure sectors within APAC. With nearly 20 years of experience across organisations like IBM, Singtel and StarHub, Kaye works at the intersections of strategy, technology, and regulatory. She has successfully led high impact initiatives ranging from organisation transformation, new product launches, policy advocacy, and ecosystem activation for emerging technologies.
The evidence of AI producing measurable value for telecom operators predates the age of generative AI. Vodafone’s TOBi virtual assistant handles approximately one million customer conversations daily across 15 markets. NVIDIA’s 2026 State of AI in Telecommunications survey found that 90% of operators reported that AI helps to increase revenues … Read More
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