Airtel Business Transforms Network Management for Leading Coffee Chain with SD-WAN Lite Solution

Airtel’s SD-WAN Lite solution transforms network management, boosting operational efficiency and customer experience across over 200 coffee outlets.

Highlights

  • Over 200 coffee outlets connected with Airtel’s SD-WAN Lite solution.
  • Centralised network monitoring improves operational efficiency.
  • Scalable, budget-friendly solution tailored to retail environments.

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Airtel SD-WAN Lite Transforms Network Management for Leading Indian Coffee Chain
Airtel has enabled a major digital transformation for one of India's leading multinational coffee chains by deploying its SD-WAN Lite solution across more than 200 outlets nationwide. The initiative, aimed at enhancing operational efficiency and customer experience, has equipped the coffee chain with centralised network monitoring and integrated IP-based surveillance systems, Airtel Business, the B2B arm of Bharti Airtel said.

Also Read: Airtel IoT Supertracker Enables Real-Time Consignment Monitoring for Leading Logistics Player




Key Challenges Faced by the Coffee Chain

Airtel Business explained that, prior to the deployment, the coffee chain faced multiple operational challenges, including inefficient bandwidth management, fragmented device oversight, and the need for a scalable, budget-friendly network solution suited to a retail environment. The added complexity of implementing a video management system for surveillance further highlighted the need for a reliable infrastructure.

Also Read: Airtel Managed Wi-Fi Enables 20 Percent Productivity Increase for an Indian Automobile Manufacturer

Airtel's SD-WAN Lite Solution

"Connecting over 200 stores through a managed WAN solution has significantly enhanced the organisation's operational efficiency and connectivity," Airtel Business said.

Airtel's SD-WAN Lite solution addressed these challenges by delivering a fully managed WAN with secure, encrypted tunnels and both wired and wireless connectivity options. Business-critical applications were prioritised to ensure seamless performance, while centralised monitoring provided real-time visibility into network health across all locations.

Also Read: Airtel Business Transforms Network Infrastructure for Major Indian Pharma Retailer with SD-Branch Solution

ImprovedReal-Time Network Monitoring

Airtel said the SD-WAN Lite implementation has brought a transformative impact on network management. Network inefficiencies and downtime have significantly reduced, while enhanced connectivity has improved access to critical resources, boosting overall productivity. Airtel's 24x7 support has further strengthened operational resilience, enabling swift resolution of issues and sustained network uptime.

"Additionally, the increased visibility of the network afforded better decision-making and proactive problem-solving, empowering the company to optimise performance and adapt to evolving needs effectively," Airtel added.

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Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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