Airtel’s Anti-Fraud Solution Reduces Financial Losses for Customers by Nearly 69 Percent: Study

Airtel’s Anti-Fraud AI Solution Reduces Financial Losses for Customers by Nearly 69 Percent
Bharti Airtel‘s fraud detection solution has led to a staggering 68.7 percent decrease in the value of financial losses and a 14.3 percent drop in overall cybercrime incidents on its network, the country’s second-largest telecom carrier said on Tuesday, citing data from the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs (MHA).

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Also Read: Airtel Launches AI-Powered Real-Time Fraud Detection Solution in Haryana

I4C Data Shows Drop in Cybercrime

The findings validate the “efficacy of Airtel‘s fraud detection solution in curbing cybercrime and creating a safe network for its customers,” Airtel said in an exchange filing on September 16, 2025, adding that the data from the Indian Cyber Crime Coordination Center shows a remarkable impact.

The data analysed by MHA-I4C compares key cybercrime indicators from September 2024, prior to the launch of Airtel’s Fraud and spam detection solution, with those from June 2025.

Also Read: Airtel Enhances AI-Powered Spam Detection with Vernacular Alerts and International Call Scanning

Airtel’s Mission to Eliminate Digital Threats

Commenting on the development, Gopal Vittal, Vice Chairman and Managing Director of Bharti Airtel, said, “We are on a mission of eliminating Spam and financial frauds for our customers. In the past one year, our AI-powered network solutions have identified over 48.3 billion spam calls and blocked 3.2 lakhs fraudulent links. However, we see this as small steps in a much larger fight. We will continue to innovate and invest heavily in this area until our networks are free of digital spam and scam.”