Exclusive : MTNL Mumbai Launches 8Mbps Unlimited Broadband Plans (with FUP), Starting Rs.990

Mumbai’s number one Broadband and telecom service provider Mahanagar Telephone Nigam Ltd (MTNL) today announced the launch four new 8 Mbps High-Speed Broadband plans starting from Rs.990 over its existing ADSL Broadband services (Tri-Band).

MTNL Broadband

 The entry level MTNL 8 Mbps Unlimited Broadband plan starts from Rs.990 and offers 8 Mbps download and 2 Mbps upload speed till the 28 GB. After 28 GB data usage, speed is downgraded to 512 Kbps.

While the other 8Mbps Unlimited Broadband plan are –  Rs.1290, Rs.1690 and Rs.2290 offering the same speed of 8 Mbps download / 2  Mbps upload speed upto 50 GB, 85 GB and 165 GB respectively and after that speed will be downgraded to 512 Kbps for further unlimited data usage.

All plans are available as Combo and Non-combo. The combo version of above plans will offer a Rent FREE Landline. However in Non combo version customer will have to choose/select separate landline plan as per his own requirements.

MTNL 8Mbps Broadband Plans for Mumbai

 Note :

  • These 8Mbps plans over existing ADSL lines can be given Using normal ADSL CPE upto 1 KM distance and beyond 1 KM of respective area exchange that line bonding CPE can be used (to offer the same speed) and whcih comes at One Time Line bonding CPE Upfront Charges of Rs.4000.
  • DSL activation and testing charges, one time upfront CPE charges and monthly CPE service charges will be as per existing tariff for connection to be given on single pair using normal ADSL CPE(wired/wireless).
  • Service tax extra as applicable.
  • One static IP given free of cost for DSL_8Mbps_2290 plan on customer request.
  • Data Usage include upload and download wherever mentioned.
  • For more details dial 1500 or 022-22221500 or visit MTNL CSC.

This Article Was Written By: Sanjay Bafna

Sanjay Bafna - National Editor (Telecom and Mobile Phone)

Sanjay Bafna is an entrepreneur and National Editor at TelecomTALK covering Mobile Operators, 3G, Broadband, 4G, LTE, Telecom Policies & Regulations and Mobile Phones. He is well known Telecom and Mobile Analyst, Love Tea and Chocolates.

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  • firstonnet January 28, 2014 6:00 pm, 6:00 PM

    Plans from MTNL Mumbai broadband services are awesome and affordable than any other operator but the after sales service is very much poor, no one very much technically experts to tackle the issues of technical part of the services.

  • nik138 October 1, 2013 2:55 am, 2:55 AM

    Excited i was today to get the 8Mbps plan only to be disappointed by MTNL’s customer service MUMBAI . They say they have no idea about the plan and it does not show up on their computers . How odd is that 1 month after they launch a plan its still not available . Also they say that if you live 1Km away from the exchange then you need to pay 4000/- line bonding charges. ADSL 2 + can do 24 mbps so why do they need to do line bonding ?? i did some research no ISP in the word does this Line bonding shit . Is MTNL’s infrastructure really so bad ? Why is it so hard to get 8mbps . MTNL is by far the most customer phobic company i have ever seen they should just sell it to TATA or someone . When you call the customer service it says press 3 for english but i have not herd anyone speak english ever :) (They should just remove that option) . Sometimes the agent are downright rude and they just blank out and im on the phone going hello…..hello… The good thing is that their internet works and the downtime is little to non existent and they plans are reasonable and that’s why i have stuck with them . But they day i get someone better im jumping ship.
    Once i visited their office and im standing in front of this lady who is chatting on the phone with her friend and im like waiting . i waited for 5 mins and then i just lost it . I told her” i am a customer waiting for you to help me and your on the phone chating “. She just hung up the phone and got right to business. Where do u ever see this in any other privately run company .

    Im going to visit thier exchange and speak to the top person there i need to know why is it so hard to get an 8mbps line even when its an option they advertise.

    • Akhil Mohan October 1, 2013 7:09 am, 7:09 AM

      BSNL and MTNL are the worst managed companies. I went to a BSNL office to inquire about FTTH. Her answer was ridiculous. “What are you going to do with FTTH. Broadband is enough “. I was so furious and replied “Thats’ none of your business” and walked away.

  • KD September 12, 2013 8:44 pm, 8:44 PM

    There is zero (0) customer services as far as the broadband carriers are concerned as a whole, with MTNL being the worst. I recently opted for the new unlimited 15- 18 mbps guaranteed plan. It has been installed for the past 2 months. However, Ever since it was installed it either hasn’t worked or when it does work the connections keeps dropping. It’s very frustrating when one can’t upload documents or even a picture to the Clouds with the ridiculous upload speed of .3 mbps. With repeated attempts and numerous complaints nothing has been resolved. Their own technicians do not have the competency to address issues such as these. In case you were wondering, I am charged a whopping Rs. 4900 every month for this garbage.

    Am at my wits end! Anyone know of a reliable service provider who offers faster speeds? Please advise as I’m tossing this junk out the window!

  • Urvin Shah September 9, 2013 5:03 pm, 5:03 PM

    Hi When I called MTNL customer care 1500 to book a plan of newly launched 8Mbps broadband I got reply that it is not showing in their computer.

  • varun September 6, 2013 6:46 pm, 6:46 PM

    @raj I’m getting 95% of speed always from aircel 3g.Vodafone 3g is too good but it is costlier than aircel.I also had a very bad experience with bsnl (in chennai)

    @sudhakar since you stay out of chennai you don’t know the difficulties in getting best & affordable ISP.

    I’m from AP & even my native place (tier-2 town) has better isp’s when compared to chennai city.

  • Ajay Deshmukh September 5, 2013 9:15 pm, 9:15 PM

    Dear sir,
    We applied for MTNL FTTH Thrill Plan, but they refuse our application reason was they need minimum 10 connection at same area otherwise no one can get this connection. What the gimmick behind of this? Please let us know our telecomtalk readers the truth. I am staying at Hiranandani Powai and exchange is just 900 meters away from my building.
    Will you please look into it because you have very much good contact with MTNL team.

    • Esmail September 6, 2013 1:38 am, 1:38 AM

      I suggest you go personally to your concerned telephone exchange and speak to the person looking after FTTH (Fiber to the home) connections. Now what you need to understand is that laying down a completely new fiber line from scratch is a costly affair and MTNL will not undertake that for a single interested subscriber, which is why they need you to have at least 5 to 10 subscribers willing to take FTTH in the same locality. Now as a workaround for this shortcoming MTNL has devised something called VDSL broadband (alternatively known as FTTN fiber to the node or FTTC fiber to the cabinet) whereby the actual fiber connection is only upto your telephone exchange or alternatively to the main supply cabinet or node of your area. The last mile connectivity from the Exchange or node to your house is achieved on the existing laid down copper wire network which has been there since decades, thus MTNL does not need to invest anything on new infrastructure.
      I got myself the VDSL connection in the same way, and its way higher quality wise in comparison to the Triband offering. so go to your exchange and ask them to give you VDSL if FTTH is not feasible.

  • fas September 5, 2013 12:30 pm, 12:30 PM

    But why? Why put such low caps on high speed plans? If I have 8Mbps for 30 days, 165 GB is a joke. Either give more data or atleast dont cut the speed so much. 512kbps is broadband only in India. The rest of the world considers that is the same category as dial up.

  • basheer September 5, 2013 8:51 am, 8:51 AM

    They only provide the above plans to those who stay near the vicinity of their telephone exchange building. People far away for e.g. those who stay away 500 meters from exchange cannot get the facility.

  • raj September 4, 2013 10:57 pm, 10:57 PM

    Although chennai is capital city,there are no good ISP’s like ACT,Beam.Bsnl,airtel,reliance sucks.It is better to stop talking about spectranet,wi5 etc which take advance rentals and run away with your money.

    I always feel jealous of people who r using beam,mtnl & ACT.

    I’m limiting my usage to 10gb & using aircel 3g.

    Chennai is far far behind than other metros in terms of affordability,speed,consistency of connection etc.How many TN guys agree with me?

    • S.Sudhakar September 5, 2013 6:58 am, 6:58 AM

      Mind your words. Do not criticize BSNL over all. I am living in Tiruchengode (Namakkal district, Tamilnadu). BSNL broadband here has above 355 days uptime in a year. I criticize BSNL only for worst customer care.

      Not even a single nationwide broadband operator in India (except MTNL) gives above 90% uptime like BSNL broadband.

      I am satisfied with the BSNL BBG combo UL 900 plan. The speed should be 1 Mbps after fair usage limit. Lets see if they change or not.

      In 3G of all the operators, the upload speeds not even crossing 50 KB/s (400 Kbps). The download speed is not above 50% of the maximim speed in 3G. In my broadband plan, the upload speed (file attaching to gmail email message) comes to 80 KB/s (640 Kbps) maximum.

      indian telecom industry is still SLUM in terms of providing the promised speed to the customers.

      MTNL rocks in broadband in Mumbai and Delhi. Luckiest people !!!.

      • rahul September 6, 2013 1:08 pm, 1:08 PM

        I completely agree with raj.chennai has worst internet coverage when compared to other metros.

        @sudhakar you said you are satisfied with bsnl & still asking for 1mbps speed after FUP…Is this called satisfaction?

      • Paul February 1, 2014 10:25 pm, 10:25 PM

        MTNL and BSNL like any other PSU have down to earth customers service. The advent of competition from private sector has improved the customer service even though their staff have not developed the polish and courtesy today expected by the citizen.
        The ordinary man knows the great advantages offered by MTNL and BSNL and can see through the orchestrated media , internet blitz and behind scene maneovring against these companies by the private sector.
        The private sector has in no uncertain terms shown their colour in 2g and 3g scams as well as their hollow customer service by superficially trained kids.

    • awf September 5, 2013 12:27 pm, 12:27 PM

      Chennai doesnt have a decent pub, bearable weather or a reasonable auto driver either.

      • renjucool September 5, 2013 2:10 pm, 2:10 PM

        In Chennai, Airtel is more reliable than BSNL with 99% uptime. I never even face any issue with Airtel broadband in Chennai for more than 4 years. BSNL will take lot of time to rectify any issues. But I agree Chennai is the worst metro in terms of Internet Connectivity at affordable rate. But in Bangalore it rocks with Airtel(4G)-40Mbps,ACT-25mbps at 1350rs,Hathway and more are there. Even Airtel BB plans are cheap here. I’m using 8mbps 60gb fup for 1250 rs ,with 1000 mins free local call to any number.

  • Esmail September 4, 2013 6:01 pm, 6:01 PM

    These plans come in the same denominations as those of FTTH and VDSL broadband offering, the difference being that those offer 10 Mbps downlink and 5 Mbps uplink speed before FUP while this provides 8 Mbps downlink and 2 Mbps uplink. To make up for the slightly lower bandwidth MTNL provides few GB extra usage for 8 Mbps plans compared to FTTH & VDSL. Though you should keep in mind there is a contention ratio of 1:2 in these plans so you actually only get half of the promised bandwidth. And also keep in mind copper is not as efficient at carrying broadband as fibre is, so there will be a noticeable difference in performance. Though the promised bandwidth is same in FTTH and VDSL there is quite some difference in performance which is why MTNL should consider increasing the data offering in VDSL with the same plan denomination to make up for the lack of fibre to the home.

  • Gopi September 4, 2013 5:53 pm, 5:53 PM

    What a joke MTNL!

    Beam fiber Hyderabad offers 4Mbps upto 25GB and 786kbps later @ Rs.670(including taxes).

    I am happy i moved from Beam from useless bsnl after being 10years user.Bsnl really sucks with plans.Hope these lazy bugger rectify or soon they will be dead.

  • Gopi September 4, 2013 5:51 pm, 5:51 PM

    What a joke?
    Beam fiber Hyderabad offers 4Mbps upto 25GB and 786kbps later @ Rs.670(including taxes).
    I am happy i moved from Beam from useless bsnl after being 10years user.Bsnl really sucks with plans.Hope these lazy bugger rectify or soon they will be dead.

  • Kalpik Nigam September 4, 2013 5:04 pm, 5:04 PM

    So they are more expensive than Airtel? Good luck selling those plans :P

    • Sanjay Bafna September 4, 2013 5:28 pm, 5:28 PM

      How ? Airtel 8Mbps Broadband plan in Mumbai cost Rs.1199 offer speed 8Mbps upto 15 GB, 512 kpbs post that. While MTNL offering 28GB (Approx 80% more from Airtel) at 8Mbps Speed and 512 kbps post that for Rs.990 (17% Less from Airtel)!

      • Kalpik Nigam September 4, 2013 6:05 pm, 6:05 PM

        Airtel gives 175GB @8mbps for Rs. 2599.

        • Nvidia September 4, 2013 8:49 pm, 8:49 PM

          Airtel is known for giving fake usage details and capping the speed in the middle of the month.

          I had a bad fight with them as i was out of town for 17 days(counted from 1st day of the month for billing cycle)… After coming back i came to know that my 4mbps speed was downgraded to 512 kbps.

          So that means i used 40GB in few hours after coming back home!!

          I called them but they simply won’t listen and won’t provide the usage details as according to them i haven’t opted for that while taking the connection and they won’t provide it even if i pay for that.

          I had to make numerous calls and threaten them and their supervisors and bosses with case of fraud in consumer court only then they restored the speed, but they capped it again after approx 19GB of usage.

          I use a software for tracking my usage also my router has the same option.

          My office colleagues have faced the same issue.

          Finally i surrendered my connection which is another story about how they harass you if you dare to disconnect your services.

  • Sunny September 4, 2013 4:52 pm, 4:52 PM

    Why is BSNL not upgrading speed in their plans.

  • S.Sudhakar September 4, 2013 4:23 pm, 4:23 PM

    I don’t know why MTNL is selfish in providing upload speed.

    • nik138 October 1, 2013 2:37 am, 2:37 AM

      Thats coz it cost them more when u upload .


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