Xiaomi India Now Allows Customers to Track Repair Status of a Device on Mi.com

Follow Us

Xiaomi India is finding more ways to solve the customer woes when it comes to after-sales service. Xiaomi today announced a new feature which allows customers to track the status of a device's repair on mi.com. Xiaomi is calling this feature as 'Service Order Status,' and it helps a customer to track the device' service status online.

Xiaomi India Track Repair




After sales service in India is a huge mess and none of the big brands is looking to solve the issues. Thankfully, Xiaomi is looking to solve one of the major issues. Currently, if a customer submits his device at the service centre for a repair, he/she have to wait for a call from the service centre guy or vice versa to know the status of the repair.

Keeping that in mind, Xiaomi has come up with the Service Order Status feature. In a blog post, Xiaomi stated that the service status might be displayed in the following terms:

Under inspection: Your device is being checked
Work in progress: Your device is getting repaired
Ready for delivery: Your device is repaired and is ready to be delivered
Delivered: You have accepted the delivery of your device
Cancelled: Your service order is cancelled

However, there will be other terms as well, which will be displayed as per the condition of the device and its problem. Xiaomi has also made a new webpage where a customer can check the status of the repair, any user can easily track the status of the repair in three simple steps

Reported By

Managing Editor

Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

Recent Comments

Sujata :

Why vi bought 0.2 mhz in b8 in kolkata circle? What was the thinking behind this huge purchase? they made…

Vodafone Idea Faces Setback as Govt Denies Rs 6,090 Crore…

Faraz :

Troubles for Vi is not ending any time soon. I wanna see it's future, but currently future of BSNL is…

Vodafone Idea Faces Setback as Govt Denies Rs 6,090 Crore…

Faraz :

They could have increased efficiency of B1 instead by increasing EMF level, there is not much difference between range of…

Vodafone Idea Faces Setback as Govt Denies Rs 6,090 Crore…

shivraj roy :

Damn ,900mhz in rural areas is useless imo what is are these airwaves penetration empty fields?? lmao

Vodafone Idea Faces Setback as Govt Denies Rs 6,090 Crore…

shivraj roy :

idk whats stopping all the telecos from increasing power it might be physics limit ,since these towers are so close…

5G Pricing Trends: Premium Costs Declining Globally, Says Tarifica's Analysis

Load More
Subscribe
Notify of
guest
1 Comment
newest
oldest most voted
Inline Feedbacks
View all comments