Support Telecomtalk
Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
Its no more only voice era, though the transformation is still in progress both voice and Data are equally important for a smart phone user. In fact a smartphone is not really smart without an internet connection and hence we value the word DATA.
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Coming to a real life scenario relying on DATA connection is increasing more and hence our expectations for Data from an operator also increases.But the service quality practically depends on a lot of scenarios,theoretically and technically there may be certain speed values for the technologies and any operator should strive to provide the best practically possible value.
As the hunger for data never stops,operators should take steps so that the service quality is not effected.Consider TATA Docomo Internet (for mobile users) which gives the best possible speeds at all times in a day but looses all its goodness with it’s known issue as i discussed in my previous article.
When data speeds are less we can’t immediately come to a conclusion that the entire Network at all places is having only those speeds and blame the operator.
- Data speeds might be miserably low at a particular place at all times of the day – might be some issue with BTS of that area where you are connected.The servicemen of that BTS should take care of this issue and try to resolve it asap.Operators really don’t cap the speeds only at some particular BTS and hence that is not a reason for low speeds.
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