Vodafone Essar the second largest GSM operator in India, said that it will discontinue mobile services for prepaid customers on numbers that have no usage i.e., no Voice Calls (Incoming or Outgoing), SMS & Data for any continuous period of 60 days.
Prior Airtel has also made it mandatory with 60 days disconnection norm ,according to Vodafone’s statement this guideline has been implemented because Department of Telecom’s (DoT) stringent guideline for allocation of new number series based on subscribers in VLR has created acute shortage of mobile numbers, for any telecom /mobile service provider company.
Vodafone’s all new customers will be intimated of the deactivation process in their starter kits while existing customers will be informed via SMS and outbound calls wherever possible.
This information is also updated on Vodafone website.
