Trai Believes Telcos Should Extend the Validity of Current Prepaid Plans

The demand for mobile connectivity has soared and reached a new level. People are consuming more content than ever because of being forced to stay inside their homes during the lockdown. The lockdown was further extended by PM Modi yesterday until May 3, 2020. This is why Trai believes telcos should extend the validity of current prepaid plans. Even though this is not an absolute liability for the telcos, they should come out on their own and announce it to show support. People are going to be inside their homes for a few more days, and they are likely to consume even more content in the coming days. Already, telecom operators were said to credit Rs 600 crore worth of free benefits to prepaid users during this tough situation.

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Trai Asked Telcos to do a Similar Thing Before

Trai had asked the telcos to see if they could extend the prepaid subscription of their users when the lockdown was imposed. In a letter to the telcos, Trai told them that users who are looking to top-up or recharge their plans might face problems due to lockdown so they should ideally extend their subscription. Most of the people living in rural areas don’t recharge their phones online by themselves. Instead, they go to a local vendor to get it done. Because now the lockdown is extended, their originally extended plan might be over. This is why telcos should extend the plan and support people staying inside their homes.