Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks

Tata Sky joined the WhatsApp Business programme last year and the company has been providing a couple of quick services through the instant messaging platform. Tata Sky has added new options to its WhatsApp service allowing users to check their account balance, instant recharge option, get an emergency top-up, know the current channel pack details and refresh the account after a recharge. When the service was launched back in 2018, Tata Sky said all these options would be available to the customers, but it took the company more than a year to add all the options. Before the new options rollout, Tata Sky just allowed its users to add or remove a channel individually. Now, more options have been added to the table, giving more freedom to the subscribers.

How to Check Account Balance of Tata Sky on WhatsApp?
As mentioned, Tata Sky has added the option of getting your account balance on WhatsApp. However, to do that, you’ll have to first subscribe to WhatsApp’s Business service from your registered Tata Sky mobile number. To do that, save the mobile number- +91 1800 208 6633 on your smartphone and message something on WhatsApp.
After messaging, Tata Sky Business service will reply with the services it can provide. So Tata Sky is providing eight services on WhatsApp Business right now and they are adding a channel, removing a channel, Balance check, complete channel pack details, recharge instantly (provides a website link), refresh the account after recharge, unable to view a pack even after addition and to get emergency top-up.