Reliance Jio is attracting the customers in every possible way right from providing free 4G services to offering insane retail plans under the newly announced JioPrime membership. However, do you know that there's one feature with which you can suspend your SIM card for a period of time?
With this feature, you can easily suspend your Jio number for a particular period. This feature will be helpful for users who lost their Jio SIM card or mobile device and can temporarily suspend their SIM for the time being.
This feature can be accessible from the company's official website by logging into your Jio account. You can login to your Jio account by opening the site: www. Jio.com/myaccount. After logging into your account, you can see an option called as 'Suspend and Resume.'.
There are two choices under the Suspend feature: SIM Damaged and SIM/Device Lost. Although they differ by names, their functionality is the same. Choosing an option will suspend your mobile number. What impressed us is the fact that the SIM card will be suspended immediately.
We suspended our Jio 4G SIM card and resumed the services as well. That said, there's another option called 'Resume,' which will be enabled only after the suspension of your mobile number. And service resumption was instant as well.
Currently, this new feature is accessible only via the website and according to our sources, the same feature will be live in 'MyJio' application as well.
Previously, Tata DoCoMo used to offer the feature, but to resume the services again, we have to contact the customer care and provide the relevant details asked by them. This feature will be useful for people who lost their SIM card or mobile phone as they can easily suspend the services until they get a new SIM card.
No other operator in India offers this feature. Apparently, Jio wants to take on the rivals not only by providing attractive offers but also by offering customer friendly features, and the example of that is this new 'Suspend and Resume' feature.