Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Varun Kashyap & Sridevi Reddy
Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI

Reliance Jio, since its inception after buying 95% of Infotel, the pan India BWA spectrum winner in 2010 auction is in the news for right reasons. Firstly it was a subsidiary of Reliance Industries controlled by India’s richest man Mukesh Ambani who was the guy behind today’s Reliance Communications (now owned by Mukesh’s brother Anil Ambani). Secondly it marks the fact that Mukesh will be back in telecom.

In 2005 when Mukesh started Reliance India Mobile with Monsoon Hungama it was a hit due to low-cost tariff, a Rs 500 handset and several data centric initiatives like free mobile TV on a quite low spec phone. Mukesh chose data focused CDMA platform which lost its glory in today’s India but this time Jio will offer services over LTE-TD which is one of the most popular technology used for future generations of mobile networks.
Unlike post-2008 hyper competitive market Jio will be launched at a time when market is mature, operators have the power to raise tariffs and incumbents have the positive balance sheet. In spite of this factors many experts & analysts believe Jio’s entry will disrupt market, if not just after the launch it will happen in 3-5 years.
The big question is how they can disrupt the already over saturated mobile market. The answer lies in data. Jio has to push data usage among customer through various routes which can ultimately reshape India’s broadband market as well as digital world of billions of Indians.
Obviously 3G players have to cut down their data tariffs after Jio launches. I believe that Jio will offer data at almost similar to current 3G pricing. Well there is a catch – Airtel, Idea & Vodafone’s 3G pricing is on higher side while Tata Docomo, Aircel, BSNL & Rcom’s are more pocket friendly. Should Jio chase Incumbents? There is another issue Jio is a member of COAI – a GSM association where incumbents are in the power to influence Jio’s price based disruption strategy. Whatever it is I believe there has to be some kind of price based disruption effort from Jio to create new user base.