Reliance Jio Begins eSIM Activation for iPhone XS Max, iPhone XS and iPhone XR

Apple launched three new iPhones last month. They include – iPhone XS, iPhone XS Max and iPhone XR. The new iPhones packs a lot of interesting features, and one of them is the eSIM support. Now, what does that mean? Apple, for the first time, has launched a dual SIM support iPhone, but this dual SIM functionality doesn’t work similar to the present day Android phones. For the second SIM or the eSIM, your iPhone XS, iPhone XS Max or iPhone XR you will need the help of your telecom operator. Soon after the launch of the iPhones, Apple has announced that the eSIM support is available to all Airtel users. Meaning, Airtel users with any of the three iPhones will be able to use the second SIM after the telecom operator digitally activates it. In addition to Airtel, Reliance Jio has now started rolling out the eSIM support for all the three iPhones with more telecom operators joining in the future. Vodafone Idea is yet to start offering eSIM support for the latest iPhones.


How to Activate eSIM on iPhone?

The activation can be done by visiting your nearby Reliance Jio store or Reliance Digital store. Here’s how you can activate your Jio SIM as eSIM on your iPhone XS, iPhone XS Max and iPhone XR: First you’ll need to head to the nearest Jio Store or Reliance Digital store. You’ll need to visit the store with your iPhone and the phone’s IMEI number for the activation to happen quickly. You’ll then need to fill the Customer Acquisition Form. After completely filling the form you will need to get your details verified by a point-of-sale machine and generate the QR code. The code will be scanned on your iPhone for the eSIM activating to be completed. It is important to note that the eSIM could take a few hours to get activated.

How Does the eSIM Work on iPhone?

With the eSIM support, iPhone XS, iPhone XS Max and iPhone XR users will be able to use two SIM cards at a time. You can always change the SIM setting. You can use both the physical SIM and the eSIM at the same time, or one at a time. In fact, even if there is no physical SIM card inserted in the iPhone, you will be able to use the eSIM. You can also store more than two eSIMs in the iPhone, but only one can be used at a time. To do so, you’ll need to head to the Settings menu, then go to Cellular, then to Cellular plans and tap on the plan you want to use. Click on Turn On this Line option and you’re good to go. Also, note that you can always delete the eSIM from your iPhone.

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I have activated eSim from Jim on my iPhone XS. It is working fine. Process is very simple and completed in 5 mins.


Be prepared for issues now. Shortly callers would get to hear “Number doesn’t exist “


Primary SIM – airtel
Secondary SIM (eSIM) – Jio
Today, when I received the call in my airtel number, I couldn’t receive the call due to network issue though I was getting both the operators network. When I turn off Jio from settings, it works fine.
Any solution please?
Mobile – iPhone XS


Check which number set for data. I set primary for both(Airtel). For me it is working fine.

AU(Airtel User)

Refresh network settings n that will resolve all isues.

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