Polish Operator Play Extends Partnership With Netcracker for Enhanced Digital Services

With this extended partnership, Netcracker supports new customer onboarding to billing, enabling greater business process visibility and superior service quality for Play.

Highlights

  • Play extends contract with Netcracker for Digital BSS and professional services.
  • Integration of Netcracker's solutions to improve system performance and service quality for Play.
  • Seamless support from customer onboarding to billing ensures superior service delivery.

Follow Us

Polish Operator Play Extends Partnership With Netcracker for Enhanced Digital Services
Netcracker Technology has expanded its partnership with Play, the Polish multi-play operator. Play, the company that has acquired UPC Poland and is part of Iliad, a European telecommunications group, has extended its contract with Netcracker for Digital BSS and professional services. Digital BSS (Business Support Systems) provides support for a number of functions, from onboarding new subscribers to service activation, including billing and payments.

Also Read: Hrvatski Telekom to Implement Netcracker Digital BSS for Billing




Comprehensive Service Offerings

Play, the operator in Poland, offers mobile, broadband Internet, and television services to customers throughout the country over its mobile and fixed networks.

By integrating Netcracker's professional services, Play will reportedly gain multiple benefits, including the highest level of system performance, visibility into critical business processes, the ability to quickly launch new products and services, and unmatched service quality.

"We have been working with Netcracker for many years, through several business changes and acquisitions, and we appreciate the extensive experience and knowledge to help us in key areas, such as application development and supporting our BSS stack," said Play.

Also Read: Indosat Ooredoo Hutchison Selects Netcracker Digital BSS for Enhanced FTTH Service

Enhanced Business Processes

Commenting on the partnership, Netcracker said, "We are proud to be Play’s vendor of choice for BSS and support and maintenance, which when combined deliver a strong solution for the future."

Netcracker Technology is a wholly-owned subsidiary of NEC Corporation. With this extended partnership, Netcracker supports new customer onboarding to billing, enabling greater business process visibility and superior service quality for Play, Netcracker said this week.

Reported By

Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

Recent Comments

Faraz :

Yeah.. and a day before it was 99 percent 4G coverage. Not much to say when they spent lakhs of…

Indian Telcos Quality of Services a Concern for Government: Report

Shivraj Roy :

Concern just as elections are going on? “Oh our people have slow 4g due to nsa 4g oh my god…

Indian Telcos Quality of Services a Concern for Government: Report

Faraz :

In Newtown, BSNL don't even have wireline here. Only Airtel, Jio and Tata play are providing broadband service. Once you…

BSNL Kolkata Achieves 60,000 FTTH Customers Milestone

Rupesh :

We aren't poor. By looking at this number stop jumping to conclusions. This is only for Kolkata circle and only…

BSNL Kolkata Achieves 60,000 FTTH Customers Milestone

TheAndroidFreak :

Kolkata doesn't have too much options. Alliance rules over there.

BSNL Kolkata Achieves 60,000 FTTH Customers Milestone

Load More
Subscribe
Notify of
0 Comments
Inline Feedbacks
View all comments