Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Varun Kashyap & Sridevi Reddy
Co-Founders, Zithara.ai
Transforming Indian Offline Retail and Customer Engagement Using AI


Vodafone Idea on Tuesday said that the “telecom industry is undergoing a digital transformation” due to the “growing” consumption of over-the-top (OTT) platforms along with the Internet of Things (IoT) “acceleration.” The operator shared the development in its annual report with Vodafone Idea also highlighting that the telecom operators are “transitioning from being pure telecom service providers to integrated digital service providers.” Vodafone Idea said that the operators are providing a “suite of digital service applications, own as well as through partnerships” along with the basic voice and data services.
OTT Platforms Are Here to Stay
The third-largest wireless operator in India highlighted that it has tied up with multiple OTT platforms like Voot Select, Sun NXT and Lionsgate Play to offer “best in class content” to its users. However, Vodafone Idea said that the telecom operators in addition to entertainment content also provide information, cloud and storage services.
“This, in turn, is opening up several new revenue streams for the operators in the long run,” Vodafone Idea said in its annual report.
Further, the operator said that it has tied up with “leading content providers” such as Disney+ Hotstar, Zee5 and Netflix for its “premium” users.
“In recent partnerships, Vi has collaborated with Hungama to launch Pay Per View Model for premiering digital films from Hollywood at a one time cost,” Vodafone Idea said in its annual report. “This unique offering is available only on Vi amongst telecom operators for its postpaid Android users and provides a library of 350 titles in 4 languages.”
OTT platforms have certainly gained significance not just among telecom operators but also Direct-to-Home (DTH) operators who are now partnering with OTT players to emerge as a one-stop destination for all entertainment content.
Dish TV India in its annual report released in late August highlighted that 2.8 crore users across India together account for 5.3 crores paid OTT subscriptions. The third-largest DTH operator in India said that the number was around 1.05 crores users in 2019, translating to a 49% growth in 2020.