Oracle Health Unveils New Clinical AI Agent to Improve Patient-Provider Interactions

The New Clinical AI Agent by Oracle Health Elevates Patient Care with Enhanced Documentation, Multilingual Support, and Automated Coding.

Highlights

  • Advanced clinical AI agent powered by generative AI, rebranded from Oracle Health’s Clinical Digital Assistant.
  • Practitioners access critical patient data easily without navigating complex menus.
  • Generates draft notes in multiple languages in minutes, suggesting clinical follow-ups.

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Oracle Health Unveils New Clinical AI Agent to Improve Patient-Provider Interactions
Oracle Health has unveiled a new version of its Clinical AI Agent, formerly known as the Clinical Digital Assistant, powered by generative AI technology. This upgraded, second-generation AI (Artificial Intelligence) agent provides a comprehensive set of advanced AI services for medical providers, Oracle announced Tuesday at the Oracle Health Summit. "World's most advanced AI agent delivers life-changing value for doctors and patients," claimed the company.

Also Read: Oracle Health Unveils AI-Powered Electronic Health Record System




AI Agent Streamlines Clinical Workflows

The Clinical AI Agent aims to streamline clinical workflows and improve patient-provider interactions. Key features include a multimodal voice interface, allowing practitioners to access critical patient information effortlessly, without navigating through cumbersome menus.

"The Clinical AI Agent enhances physician productivity by capturing and enriching patient exchanges, improving documentation accuracy, and simplifying clinical decision-making through the power of AI," Oracle said.

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Reducing Physician Burnout

Integrated with Oracle's electronic health record (EHR), the Clinical AI Agent is designed to provide highly accurate draft notes in multiple languages in just minutes. It also proposes clinical follow-ups, such as lab tests, and referrals for the provider to review and approve, and synchronises all the information back to patients' individual medical records, the company said.

The Clinical AI agent also automates coding by extracting relevant data from patient notes, enhancing accuracy and compliance. Additionally, it generates condition-specific medication histories and discharge summaries, offering rapid insights for clinical decision-making.

"Oracle Health Clinical AI Agent exemplifies the ability of Oracle AI to overcome longstanding industry challenges," said Seema Verma, executive vice president and general manager at Oracle Health and Life Sciences. "From reducing burnout to enhancing patient satisfaction and improving reimbursement processes, the Clinical AI Agent is changing the lives of practitioners and the patients they serve."

Also Read: AI Will Cure a Lot of Cancers, Says JPMorgan’s CEO: Report

Cloud Infrastructure

As a cloud-based solution on Oracle Cloud Infrastructure, it offers military-grade security and continuous updates, including new language capabilities. "Users are already praising the solution for its life-changing value," Oracle highlighted.

What Providers Are Saying

"AtlantiCare was one of the first-named innovation partners for Oracle Health Clinical AI Agent, offering us a unique opportunity to provide valuable feedback and witness the continuous enhancements," said Michael Charlton, President and CEO of AtlantiCare. On average, AtlantiCare providers are seeing a 41 percent reduction in total documentation time - saving them 66 minutes per day, the official release said.

"The Oracle Health Clinical AI Agent feedback from our team has been overwhelmingly positive. Our physicians see how it can dramatically improve their quality of life," said Scott Eshowsky, MD, chief medical information officer at Beacon Health System.

"Compared to the previous models of AI documentation I have used, Oracle Health Clinical AI Agent has been the most reliable and accurate," said Dr Patricia Notario, pediatrician at Billings Clinic. "I make far less corrections using Oracle. Most importantly, I have been increasingly confident in the Oracle platform because the notes are done almost immediately for my review. I love that now I can use it for Spanish-speaking families. It works just as well as it does in English!"

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"I am never going back. Honestly, I am super impressed with how Oracle Health Clinical AI Agent is performing. I can only imagine all the things it's going to do in the future," Dr Michael Bernard, Internal Medicine, Covenant Health.

"AI is an incredible tool that is at the forefront of healthcare. Using Oracle Health's Clinical AI Agent, I look forward to the day I no longer have to sit in front of a computer to treat my patient. Instead, I'm able to just have a regular conversation with my patient and talk to them about their health," said Beth Kushner, chief medical information officer, St. Joseph's Regional Medical Center.

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