MNP reports show that Quality of service is scoring good customers rather than the low tariffs and offers

Follow Us

The battle between the Telecos has heated up ever since the TRAI announced the MNP facility couple of years ago which let the customer’s port to other operators if they are not satisfied with the tariffs or the service of the Telecom operators. This year around it is Idea which has triumphantly gained a whopping 95 lakh customers till the June 2014 timeframe.

The report shared by Telecom Minister Ravi Shanker Prasad showed that Idea is the biggest gainer in this Telecom Warfare via MNP reports Financial Express.




Customer might opt out from a network owing to several reasons with connectivity and quality of service being one of them. RCom is slipping down the ranks as it lost a total of 1.4crore customers and an addition of only 79.4 lakh customers which translates into a deficit of 61.5lakh customers till June 2014.

The top Telcos like Idea, Vodafone and Airtel have been gaining a good momentum with the customer increase ticking the positive mark. This is due to the fact that they have better connectivity and good network spread across the country.

MNP

Vodafone lost customers in access of 1.96 Crore whilst gaining a whopping 2.71 Crore subscribers. Airtel had gained an additional 36.35 customers. BSNL as expected witnessed a net loss of 15.54 lakh and Aircel stood at 23.16 lakh.

If we try to put on our thinking cap and deduce the facts beyond the numbers it is pretty evident that folks with better network reach and quality suffice the competition even as the smaller players like Aircel are trying to entice the customers with tempting offers and dead cheap call rates.

Reported By

Mahit Huilgol is a Mechanical Engineering graduate and is a Technology and Automobile aficionado. He ditched the Corporate boardroom wars in the favor for technology battle ground. He is also a foodie by heart and loves both the edible chips and non-edible silicon chips.

Recent Comments

Shivraj Roy :

At this speed all the major cities should be covered by end of 2025 299? Offer is good tho

Vodafone Idea 5G Services to Go Live in Delhi NCR…

Shivraj Roy :

Probably going to a local politician’s house, and then he will start his own business of becoming an isp I…

Reliance Jio Has an Internal Timeframe for 100 Million Homes…

Marketrun :

I had asked for relocation of my jiofiber in march 21st by paying 1111rs, they disconnected my old connection on…

Reliance Jio Has an Internal Timeframe for 100 Million Homes…

rahul_yadav :

Main reason Airtel & Jio have most of fiber users is because reliability of service better than competition. I don't…

Reliance Jio Has an Internal Timeframe for 100 Million Homes…

Pankaj yadav :

Still they are ot interested in giving 5g in villages

Bharti Airtel Net Profit at Rs 5223 Crore in Q4…

Load More
Subscribe
Notify of
guest
21 Comments
newest
oldest most voted
Inline Feedbacks
View all comments