Jio expresses displeasure over Idea’s lackadaisical response to augmenting POIs, says 4 crore calls failing per day

By September 23rd, 2016 AT 9:30 PM

Reliance Jio in its official statement to the Press today expressed concern  over the half hearted commitment made by Idea cellular today about augmenting the POI capacity for calls from Jio network by 230% of the current availability. Jio said, the response by Idea to the severe Quality of Service issues faced between the Idea and Jio networks is disappointing and displays lack of intent on Idea’s part to resolve this critical issue.

tower-india-5G

Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators. As against this, over 750 calls per 1,000 are failing per day between Idea and Jio networks, which translates to 4 crore calls failing per day. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone and Idea. This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network.

Only 50 new E1s have been operationalised by Idea in the last 10 days as a result of which call failure rate has been increasing drastically. As against certain media statements, the proposed augmentation by Idea increases capacity by only 34%, which is grossly inadequate, Jio stated.

Particular – Number of E1s Access NLD Total
Current (operational plus being augmented) 725 207 932
Proposed Augmentation for Jio Outgoing 1000 250 1250
Percentage increase 38% 21% 34%

Even the proposed augmented capacity is less than 40% of the initial firm demand placed by RJIL based on transparent workings shared with Idea several months ago. RJIL fails to understand how the QoS parameters would be met with the proposed augmentation by Idea.

READ:  JioPhone 3 May Feature a MediaTek Chipset, Launch Likely on August 12 Alongside Jio GigaFiber

Furthermore, the manner of release of new capacity by Idea and the other incumbent operators is very disillusioning insofar as it is being reflected as a favour to Jio. All operators are obligated as per license conditions to provide interconnection such that Quality of Service parameters are met. It is a license obligation and an obligation towards the Indian customers. No favours are being made towards Jio by any of the operators.

RJIL has been repeatedly raising the issue of insufficient POIs as anti-competitive aimed at hindering the entry of a new operator and expects strict and urgent action on the matter, the statement further read.

Read more on:

Physiotherapist by day and techno buff by evening, Esmail is our very own in-house spectrum specialist. He has a keen eye for the Mobile data and DTH segments.

36
Leave a Reply

avatar
Photo and Image Files
 
 
 
11 Comment threads
25 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
28 Comment authors
Pooja ShahSunilSouravAbhishekraju Recent comment authors
newest oldest most voted
Pooja Shah
Pooja Shah

Jio should now fight with TATA for Interconnect, as calls to TATA network are failing.

shakti
shakti

please help from past 4 days i am not able tp use internet on jiofi. bar bar connect disconnect ho raha hai pata nahi kya isue hai complain bhi kar di par they are saying there is no issue.beech beech men chal jata hai 1-2 min ke liye par fir chala jata hai. Network full hai. 4g phone men bhi sik daal ke dekh liya par kuch nahi ho raha hai. Guys please help me

Recent Posts

Vodafone Rs 299 Prepaid Recharge With 70 Days Validity Introduced

Vodafone has brought a new prepaid recharge of Rs 299 aimed at users who’re looking for a long-validity plan on...

Telecom Gear Maker HFCL Bags Rs 3,329 Crore Worth Order from BSNL to Build Network of Indian Army

Domestic telecom gear maker HFCL on Tuesday said it has bagged Rs 3,329 crore order from state-owned BSNL to build...

Oppo Reno 2 Confirmed to Feature Snapdragon 730G SoC, 8GB of RAM and 4000mAh Battery

Oppo Reno 2 is all set to make its entry into the crowded Indian smartphone market on August 28. Ahead...