ICICI Bank to employ voice authentication for transactions

By April 8th, 2015 AT 6:18 PM

ICICI-Bank-walletICICI bank is the first in the country to introduce voice recognition for biometric authentication of its customers. This will erase the hassles of the customer providing authentication by entering the card number and keying the secret code. The system will immediately recognize the voice of the customer as soon as he introduces himself.

The same system is also capable to analyze the voice of the customer to find if he/she was irritated or in a hurry while attending the call. The new authentication will fasten the process of money transactions. Nuance Communications, arguably the most advanced speech recognition company, who worked behind Apple’s voice recognition software Siri is the brain behind ICICI’s cutting-edge technology.

Also read:ICICI Bank launches ‘Pockets’ Digital Wallet App for Android

Installation of voice recognition system is comparatively easier than the other biometric systems like iris as it involves lesser equipment for functioning. There is no requirement of scanners or data connectivity. For safety concerns, the bank has employed the voice authentication only over the registered mobile number of the customer. Moreover, it is employed as the second authentication process after the mobile number.

Sabharwal also hints the potential of using the same technology for online transactions too. The servers could call up the customer and take his voice verification instead of the one-time password system employed currently across.

Leave a Reply

Photo and Image Files
2 Comment threads
0 Thread replies
Most reacted comment
Hottest comment thread
2 Comment authors
SHIVAM SINGH PATELmoiz mizwan Recent comment authors
newest oldest most voted

It’s totally unsecured

moiz mizwan
moiz mizwan

I purchased a asus zenfone5 now I have a problem in phone But company had not solve the problem within a month also

Recent Posts

How Much Will Tata Sky Subscribers Pay for Secondary Connections After Discontinued Multi-TV Policy?

The Telecom Regulatory Authority of India (Trai) had various adverse on the DTH and broadcasting industry through the introduction of...

Top 5 New Features on PUBG Mobile After Update 0.13.0 – Godzilla Theme, Team Deathmatch and More

On June 12, Tencent Games updated its most popular game, PUBG Mobile to the version 0.13.0 which brought many new...

Tata Sky vs Airtel Digital TV: Compared Across STB Prices, Multi-TV Policy and Long Term Channel Packs

Every subscriber and industry expert would agree on the fact that the DTH and broadcasting industry has grown a tad...