Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks

The Telecom Regulatory Authority of India (Trai) has introduced some new recommendations in the DTH and broadcasting industry. It is well known that in the past few months, the sector regulator has made quite a lot of amendments to increase the ease for the subscribers of DTH and cable services and to also help the industry in general. The new tariff regime was a big step towards this goal, and now Trai has introduced some new recommendations related to Set-Top Boxes for DTH and cable TV operators. As you would expect, the new recommendations are also expected to affect the DTH and Cable TV subscribers as well. These new recommendations will help the DTH operators in conducting Know-Your-Customer process for the subscribers. All the DTH subscribers of Airtel Digital TV, Dish TV, Tata Sky, D2h and Sun Direct will be affected under these new rules. Here is what you should know about these new recommendations.

Trai Make Recommendations on KYC of Set-Top Boxes
Firstly, it is interesting to note how Trai has made these recommendations. Initially, last year, the Ministry of Information and Broadcasting (MIB) had asked the telecom regulator in a reference letter to make recommendations on the topic of KYC for Set-Top Boxes. The KYC process for Set-Top Boxes would ensure that the services are extended after verification and that a set process is brought into practise for the DTH operators so that the customers can be adequately verified before installation and other proceedings while getting a DTH connection. To carry out the recommendation process, Trai floated a consultation paper in the public domain in which it invited comments and counter comments. After this process was completed, Trai also held an open house discussion on the topic after which it arrived at the recommendations for the KYC of Set-Top Boxes.