BSNL Provides Free SIM Cards to Pilgrims, Strengthens Infrastructure at Mahakumbh 2025

Bharat Sanchar Nigam Limited (BSNL) is providing free SIM cards from respective circles to pilgrims from different parts of the country at the Kumbh Mela, allowing them to stay connected with family and friends. In case of SIM loss or damage, replacements are readily available at the Mela site, eliminating the need to return to their home state, according to a Ministry of Communications statement on Sunday, February 2, 2025.

• Make Telecom Talk My Trusted Source
• 
• 

Also Read: Airtel Rolls Out Major Network Upgrades Ahead of Maha Kumbh in Prayagraj

Dedicated Customer Service Center

The state-owned telecom operator has set up a dedicated customer service center in the Mela area, offering on-site assistance and complaint resolution for pilgrims. “BSNL has set up a camp office at Lal Road Sector-2, from where all communication services are being managed,” the Ministry of Communications said.

Increased Demand for Communication

“There has been a significant increase in demand for services like fiber connections, leased line connections, and mobile recharges in the Kumbh area. Keeping in mind the convenience of the public, SIM cards from different states have been made available, benefiting not only the pilgrims but also the security forces stationed there,” the official release said.

Also Read: Indus Deploys 180 Towers in Prayagraj for Maha Kumbh Mela 2025

No Network Disruptions

BSNL’s Chief General Manager for the Prayagraj commercial area, B K Singh, mentioned that during Amrit Snans on Makar Sankranti and Mauni Amavasya, the quality of communication services remained intact, and despite heavy crowds, the network did not experience any disruptions.