Bharti Airtel says interconnect capacity for 75 million customers provided to Reliance Jio

Following the recent penalty recommended by the telecom regulator, Bharti Airtel on Thursday provided over 7,000 additional Points of Interconnect (PoIs) to Reliance Jio, taking the total number of PoIs provided till date to over 17,000, a capacity sufficient to serve over 75 million customers.


TRAI recently suggested imposition of Rs. 1,050 crores penalty on Bharti Airtel over interconnect issue with Reliance Jio. The telco subsequently said that there was confusion and it was hoping of objective outcome.

“With the latest augmentation, Airtel has now provided Jio the capacity to cater to 75 million customers. This is well ahead of the time-frame, since there are currently only 25 million customers making calls to the Airtel network from Jio,” the telco said.

In a statement, Airtel said that the new PoIs will ensure that the quality of service (QoS) is maintained and the customers are not inconvenienced. It also claimed that it has been providing PoIs to Jio, even before the commencement of Jio’s commercial operations.

Also Read: Reliance Jio reacts to Airtel’s claim of delay in operationalization of POIs causing call drops

India’s top telecom operator however reiterated its concerns over asymmetry of calls terminating on the Airtel network from Jio due to free services being offered by Jio. It urged the Trai to examine the “incredible” asymmetry of calls between the two networks, and said that this continued asymmetry will degrade the customer experience for Airtel customers over time and melt down networks.

Following the commercial launch of services by Jio on September 5, 2016, Airtel claimed that it has released PoIs at “a staggering pace”, well ahead of its bilateral and regulatory obligations.

The telco further claimed that the number of PoIs provided by Airtel to Jio is more than 2.5 times the number provided to an existing operator with a comparable subscriber base.

At a meeting on November 1, 2016 in the presence of the TRAI, Jio asked Airtel to provide sufficient POIs in line with its forecast of June 2016.

Also Read: TRAI recommends DOT a fine of Rs. 3,050 crore to Airtel, Idea, Vodafone for not providing sufficient POIs to Reliance Jio

“Our regulatory obligations permit us to provide interconnect in a period of 90 days. With this augmentation Airtel has provided Jio capacity that is comparable to operators with six to eight times the customer base of Jio, in mere nine weeks of their launch,” Airtel said.

The Sunil Mittal-led telco said that it expects Jio to ensure that the additional POIs be operationalised with the same alacrity.  “This will help identify any network related issues, which Jio may have in their network should any problems persist, given the massive over capacities provided by us,” it added.

Airtel said that Jio has already provided us their future requirements for capacities at 100 million customers. “As and when they ramp up their current subscriber base, we will further augment capacities ahead of time, as we have always done. As a responsible organization, Airtel is committed to complying with all TRAI regulations and Interconnect Agreements in letter and spirit and will continue to be so in future as well,” the telco added.

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54 Comments on "Bharti Airtel says interconnect capacity for 75 million customers provided to Reliance Jio"


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November 4, 2016 7:00 pm 7:00 PM

Tata Docomo lost 12,23,178 subscribers in September 2016. MTS lost 3,40,743 subscribers. RCOM after losing 1.42 crore subscribers in June, July and August has managed to add mere 97,942 subscribers in September 2016. Jio hitting hard on small operators???

November 4, 2016 10:38 am 10:38 AM
This is utter, blatant ,irresponsible ,whole-some lie….. Airtel never in the history provided PoI on-time to any raising operator. It’ll also never ever provide the PoI on-time to any raising operator. They are always scared of true competition. The history is repeating…. It did the same underground and anti-consumer activities through Murasoli Maran when RCOM & TATA were raising in the past. Airtel never knows meaning of fairness…. Airtel had always vehemently opposed any customer-centric measures taken by TRAI. For those who needs data, please go to TRAI website and read each and every reply of Airtel to TRAI consultation… Read more »
November 4, 2016 2:55 pm 2:55 PM

Well said Kesav

November 4, 2016 1:02 am 1:02 AM

From my personal experience I can say that most of the people who hates airtel never used airtel in their life. They basically use rcom, aircel etc. They dont even know how airtel service is. Its basically their frastration as they cant afford airtel. And about Jio, its just another rcom.Third class service. LTE symbol beside the network bar is the biggest joke.

Sunny | Lucknow
November 4, 2016 11:49 am 11:49 AM

Paisewala lagta hai, lulz.

November 4, 2016 11:32 am 11:32 AM

Bro LTE is not a joke. Providing 2g speed with LTE symbol is a joke and jio is doing that. And I am not crying for LTE. I am using galaxy on8 which supports LTE. In fact I have used jio for 2 days and its service is so pathetic that I have stopped using it from third day. And about my monthly expense we have 4 prepaid+ 1 postpaid + 1 dth connections and all from airtel. Total monthly expense is about 3.5 to 4k per month. So how much do you spend on your favourite network jio?

Mandar Sherbet
November 4, 2016 2:12 pm 2:12 PM
WoW man!! Airtel would soon be sending you a special letter of appreciation for aiding their profits all these years. For us normal middle-class Indians, savings of few hundreds every month does matter. Hence many of us have a Jio Sim as a secondary connection. Yes, the service has NOT been super-reliable or super-fast throughout over the last couple of months. But still it does the job perfectly fine during 75% of the times. We do have our primary connections from other operators, which we use during the remaining 25% of the times. There is a lot of technical activity/upgradation… Read more »
November 4, 2016 3:57 pm 3:57 PM

What I meant to say that I am a happy customer with airtel for last 10 years. But lured me with their insane offer to switch to Jio. At first I thought that its very good. I would be able to save a lot of money atleast for three months. But soon I realised that their service is in no way closer to airtel 3g/4g atleast as of now. And airtel haters please try airtel first then hate it.

Mandar Sherbet
November 4, 2016 11:17 pm 11:17 PM
A bad experience at point or for a few days & you have decided that Jio is bad. In 20 years of Airtel’s history, there must have been several occasions when Airtel network must have been down or not performed to expectations, either due to huge traffic load or due to technical work being carried out by the operator. Jio is that phase where it is preparing it’s network to carry immense load. It is offering it’s service for Free as it knows that different people will have varying experience at different points of time due to all the technical… Read more »
November 4, 2016 11:17 am 11:17 AM

Matter affordability and Service Its damn true what arena is speaking…. They made itself Congested.. Rather doing Big budget advertisement concentrate on Network building …. Hoope good outcome is positive

November 4, 2016 10:36 am 10:36 AM


Manoj Singh
November 4, 2016 8:57 am 8:57 AM

airtel is good but doesn’t have good coverage now, its ok if you want to remain on 2G. airtel is very congested network and i dont think you need black money to have airtel connection. 🙂

Sahil Shah
November 4, 2016 2:17 am 2:17 AM

I am using both and started prefering jio due to coverage. In Airtel it goes to 2g. So enjoy with 2g.