Bharti Airtel Introduces Carrier Digital Platform for Wholesale Voice Business

Bharti Airtel today announced a first-of-its-kind carrier digital platform which will enable global carriers to do wholesale voice business with Airtel at the click of a button. The digital platform will offer paperless sign-up, quick voice interconnects and real-time traffic analytics for global carriers across the world. To offer a unique model to global carriers, the platform will not only allow customers to buy voice termination services from Airtel but also enable them to propose sell rates for their target markets. With on-boarding time reduced to few hours, the platform also offers ‘Live’ rates for routes across the world enabling faster decision making for traffic exchange. Through real-time usage analytics, users can access various real-time online reports that will track key performance indicators (KPIs) including traffic, traffic rates, payment etc. for destinations of their choice.

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According to Airtel, the digital platform [www.airtel.in/global-voice] has been designed on the basis of extensive customer insights and it will empower global carriers with faster decision making, ease of business and enhanced business efficiency through considerable reduction in time required to get started on voice interconnects.

Airtel also confirmed that it would soon provide a single window on the digital platform for product discovery, on-boarding, billing, payment, enquiry, and support across multiple B2B products.

Ajay Chitkara, Director and CEO – Global Voice & Data Business, Bharti Airtel said, “This is yet another digital innovation from Airtel to empower our customers, who can now leverage Airtel’s global voice network on a real-time basis with high-quality voice termination. The platform will bring enhanced efficiency, convenience, agility and transparency and further strengthen our position as the preferred partner for customers across the world.”