Airtel Shares Corporate Connection Details with Peers, Awaits Their Response: Report

Bharti Airtel reportedly identified more than 115 million spam calls and 3.6 million spam messages on its network on Thursday using its AI-powered network solution for spam detection. Airtel launched the feature early Thursday morning for all smartphone users, Mint reported, citing people familiar with the development.

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Also Read: Airtel Launches AI-Powered Network Solution for Spam Detection

Airtel AI-Powered Tool Alerts Users in Real-Time

During the launch announcement on Wednesday, Airtel said its tool alerts customers in real-time to all suspected spam calls and SMS messages. The solution is available free of charge and will be automatically activated for all Airtel customers without the need to download any app or submit a service request.

Data Shared with Regulatory Bodies

Bharti Airtel’s CEO, Gopal Vittal, shared details of the AI tool, which aims to curb spam, with the Ministry of Electronics and Information Technology (MeitY), as well as with other entities such as the Securities and Exchange Board of India (SEBI), the Reserve Bank of India (RBI), the Insurance Regulatory and Development Authority of India (IRDAI), the Telecom Regulatory Authority of India (TRAI), and the National Payments Corporation of India (NPCI).

Also Read: Airtel Develops AI-Based Solution to Prevent Phishing and Fraud Through Messaging: Report

“By analysing the behaviour patterns of users, we believe we can identify spammers and potential scammers faster, enabling users to make informed decisions. Our solution is phone-agnostic and works equally well on all operating systems, ensuring broad accessibility,” Vittal said in his letter to the authorities, according to the report.

Airtel Awaits Response from Other Telcos

Vittal also shared information about Airtel’s corporate connections with other operators so their systems could clearly identify these. “This will enable us to collectively monitor and prevent misuse while ensuring legitimate enterprise services remain unaffected,” the report quoted Vittal as saying in a letter to other telecom companies. Bharti Airtel said it is yet to receive any information from other telecom operators.