BSNL 4G is Arriving Soon, but It May Not Make a Difference

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Bharat Sanchar Nigam Limited (BSNL) is soon going to launch 4G in India using indigenous technology. It is worth noting that the state-run telco already offers 4G services in many parts of the nation. But this is not using homegrown tech. However, in the near future, the company is going to launch 4G with the help of Tata Consultancy Services (TCS), the Centre for Development of Telematics (C-DoT), and Tejas Networks. While the launch of 4G would put BSNL on the path to someday launching 5G as well, for a few specific reasons, it doesn’t excite me much.

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BSNL is Not Going to be Able to Capture the Premium Consumers of Private Telcos

BSNL is unlikely to capture the premium market share of the private telcos. Even if it launches 4G, it is hard to expect that it would be able to compete with private telecom companies in urban areas. The private telcos, including Jio and Airtel, have already moved on to 5G and by the time BSNL brings its 4G to the entire India, these operators would have covered the nation with their 5G networks.

Most of the 5G phone users would then want to be the customers of the telecom operators that are offering 5G services in their area, town or city. BSNL needs to boost its average revenue per user (ARPU) from the mobile business, but it mostly has low-paying customers as all the high-paying customers are with the private telcos.