Over 100 Million Mobile Subscribers Utilised MNP till August-end – TRAI

The Number of Unhappy Mobile Service users now crossed 100 million mark, yes! according to latest TRAI data, more than 100 million mobile phone customers had changed their mobile service operator by using the MNP – Mobile Number Portability service as of August end.

MNP-India

In north zone, maximum number of MNP requests have been received in Rajasthan circle (about 9.85 million) followed by Gujarat (about 8.67 million) whereas in MNP share in Southern & Eastern circles maximum number of requests have been received in Karnataka (about 11.65 million) followed by Andhra Pradesh Service area (about 9.08 million).

As per the data reported by the service providers to TRAI, by the end of August 2013 about 100.20 million subscribers have submitted their requests to different service providers for porting their mobile number.

In August.2013 alone, more than 2.3 million GSMA and CDMA mobile subscribers requested to change their mobile service providers via MNP service, as per data from Trai.

Telecom Circle Wise MNP Status at the end of August2013

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  • DON GURUJI June 20, 2014 5:48 pm

    Hi, I have come back with some new info for the Mobile Users of Tamilnadu & Chennai Circle.

    1. Airtel – We all Know Best operator with Network/Services &/Customer Care Support
    with lots of disadvantages:-
    1. No Amount Refund on Unwanted VAS activation by themself. (They prove as they don’t)
    2. High Data Prices/ High Call Rates
    3. 3G High Rates
    4. High Video Calling rates.
    5. Slow 2G internet (@ Day time)
    6. Low Tariff Validities

    2. Aircel -We all Know Best operator with Network/&/Customer Care Support
    with lots of disadvantages:-
    1. No Amount Refund on Unwanted VAS activation by themself. (They prove as they don’t)
    2. DATA Price is High as Speed is Very Low
    3. 3G Speed Low
    4. High Video Calling rates.
    5. Slow 2G internet (@ Day time)
    6. Low Tariff Validities (Same as Airtel)

    3. Vodafone: We all Know Best operator with Network/Services &/ Very good Customer Care Support
    with lots of disadvantages:-
    1. No Amount Refund on Unwanted VAS activation by themself. (They prove as they don’t)
    2. High Data Prices/ High Call Rates
    3. 3G High Rates
    4. High Video Calling rates.
    5. Low Tariff Validity

    4. Idea Cellular – We all Know Idea is a New operator with Average Network/Services &/ With Customer Care Support
    with lots of disadvantages:-
    1. No Amount Refund on Unwanted VAS activation by themself. (They prove as they don’t)
    2. High Data Prices/ High Call Rates
    3. 3G High Rates
    4. Worst / Poor Voice Quality
    5. Poor or Helpless Customer Care
    6. Low Tariff Validity as 2014 after Relaunch of ICRA 3G

    I Suggest TATA DOCOMO is Now the Best!
    Advantages & Disadvantages:
    1. Very Best Customer Care
    2. Refund of Balance in case, of any unwanted services activated
    3. Enhanced Internet with best speed
    4. Best Voice Quality – Just Awesome Like – Reliance CDMA or Airtel
    5. Best In Class Services
    6. Tariff Plans is Good as Network & Services

  • Avdhesh Goyal March 12, 2014 10:15 pm

    Dear all,
    I am very upset with my current service provider on MNP issue.
    I have ported 3 nos to idea network by clearing all of the due of previous operator, the number got ported to the network. After one month of usage on new service provider, suddenly a sms comes for clearance of Rs. 196/- on old service provider and asking for receipt through email, but the time duration wasn’t stated in the sms. I deposited in the duration of 13 days from the sms and sent the scan copy of the receipt to the current service provider.Consitently I am writng mails to them and always the reply received is we are working on it and will take 24hrs/36hrs of time for resolution. After that much of follow up they disconnected my no temporarily and then permanently.
    What should I can do in this case, that no is my business no. and printed on all of my lacs of marketing stuff. I will be facing a huge loss for this.
    Can anybody suggest me or help me in this case?

    • Yogesh March 12, 2014 10:53 pm

      @ Avdhesh Goyal sir, complain @ pgportal.gov.in: it is public grievence portal; n second contact them via tweeter/facebook official handle /page.

      • Avdhesh Goyal March 12, 2014 10:59 pm

        Thanks for this, does this will work. Continuously I m writing mails but the operator is not listening.

        • Yogesh March 12, 2014 11:29 pm

          @Avdhesh Goyal sir, u register ur complain, max times get solve. N u can contact to Chetan S sir of telecomtalk: @gischethans on twitter. He has helped users in past also.

  • prasad mayya October 29, 2013 9:22 am

    cdma is better … i am using mts since last month…… tower is 12km from my home….. using mts sim in unlocked cdma dongle…… getting 140kbps speed…… i am fully satisfied…. they have introduced some attractive plans for karnataka also…..

  • Mohanraj October 28, 2013 11:54 pm

    What is CDMA networks signal strength

    • prasad mayya October 29, 2013 7:43 am

      cdma is better than gsm for voice clarity…… i am using mts now…..tower is 12km from my home ……… also mts has excellent offers for voice and data …… (karnataka circle)

  • shiva teja October 27, 2013 5:16 pm

    wow i am using bsnl 3g 1GB@140 speed is above 2mbps. i am from anantapur. ap. speed is v.good i am using gmail hangout for voice & video calling.

  • vsk October 27, 2013 5:10 pm

    am from kerala….here MNP is of no use..bcz it is dominated by avoid ….and all their plans are twins brothers….Aircel already stopped service….DoCoMo and reliance are ther….but no use DoCoMo coverage is very bad ….reliance too….only option is bsnl..but QoS is not that good… so one who search for QoS no other option than avoid… they know this ..
    so day by day they increase the tarriff….

    • Akhil Mohan October 29, 2013 10:15 am

      +1. Kerala circle is a mess

  • sunil yadav October 27, 2013 3:03 pm

    vodafone ne mere no se 49 rs. Kaat liye hai aur mere phone se custumer care no bhi block kar diya hai.

  • Rama October 27, 2013 1:25 pm

    + yonus and radhika
    but please dont expect any kind of help from tari they themseleves are biased towards gsm opearors especially avoid.on one end they are planning to bring mobile tower companies under unified license regime so that the govt can get a revenue of 1900 crore per annum and on the other hand they have reduced base price of 900 mhz spectrum by 70% at a time when avoid is due for license renewal ,airtel and vodafone have their license expiry at nov 2014 and idea by 2015,the reduction in base price alone is gonna cost the govt 17000 cr of loss.its only upon the recommendation of avoid that trai issued a 7ps termination charge on sms.trai actually stands for Telecom Regulated by Avoid of India

  • D.Vino Ananth October 26, 2013 11:12 pm

    S Tel-The state wise mobile operator,will shutdown within a month.S Tel ask other operators to buy his spectrum and customers.

  • AKD (Kolkata) October 26, 2013 10:16 pm

    In Kolkata circle,
    The best network in terms of coverage and network is AIRTEL+VODAFONE.
    In terms of cheap tariff AIRCEL is the best. But after ICR roaming agreement with RELIANCE, AIRCEL’s quality of service has decreased in terms of voice clarity, network reception etc.
    Idea is in between the above operators. Their tariff is higher than AIRCEL, but lower than AIRTEL and VODAFONE. In terms of network, voice clarity IDEA is far better than AIRCEL. IDEA has improved their quality of service after winning the spectrum in Kolkata and WB circle. In terms of coverage Idea is improving.

    • Singh October 27, 2013 6:13 am

      where does BSNL stand in terms of network and their tarrif. can we rely on it.

      • AKD (Kolkata) October 27, 2013 12:22 pm

        In terms of coverage BSNL is good because they are operating in 900 mhz frequency.
        In terms of tariff BSNL is quite good (Except Sms Tariff).
        Now lets come to the main point i.e. reliability. You can not rely on BSNL because

        1. In spite of having full signal you have to face problem in making and receiving calls. When making an outgoing call you may hear that the network is busy. When someone calls you, that person may hear “The subscriber is not reachable or The network you are calling is congested”.
        Now lets come to sms problems. If you send sms in the morning it may get delivered in the evening and the same happens in case of incoming sms.

        2. They don’t have proper backup in their all cell sites. There are some areas (like mine) where if there is no electricity then there will be no signal of BSNL. Their network mapping is also not good. For example: Airtel makes their network mapping in such way that if a cell site stops working then another cell site will work as backup (you may not get full signal but you will be able to continue talking). But in case of BSNL if a cell site does not work then in that area your mobile will be in “Emergency calls only” mode.

        3. If you face any problem then your only hope is their customer care. If you lodge a problem then it will not be answered even if it is done in proper procedure and to the higher authority (already experienced). They don’t have any help centers like Airtel Store, Airtel Relationship Center, Vodafone Store, Vodafone Mini Store, My Idea Stores etc. In this case you can go to the telephone exchanges but don’t expect much help from them. If you are roaming in another circle and face any problem then at that time you will not able to get help from exchanges. This doesn’t happen with other operators. Whatever circle it may be, you will get help from their stores or help centers mentioned above.

        4. Now lets come to data part. There are many areas where there is no EDGE, Only GPRS exists. With GPRS only net surfing is not possible.

        • Kaushik Roy October 27, 2013 10:00 pm

          Your 2nd point is absolutely right AKD
          In my area near airport their signal vanishes whenever there is power cut and it takes 15 mins to get back the signal. There are few towers nearby , but none of them working in that time.Only outdoor coverage with signal 1-2 bars of a cell site 3-4 km away and zero indoor coverage

          • Arjun Chandrashekar October 28, 2013 12:52 pm

            Yes BSNL is Always Worst, Even They Won’t Bother About Customers Whereas Others Do

        • Singh October 28, 2013 12:54 am

          thank you so much AKD, for nice, wonderful and detail information, your really saved me by making a great mistake. I was about to port my Airtel number to BSNL due to recent tarrif and data rate hike. but after reading your comments it seems ok to spend little more for QOS of Airtel than using cheap BSNL SERVICE WITH LOT OF HEADACHE AND PROBLEM. I THINK U SAVED ME BY MAKING GREAT B MISTAKE.

    • Prasen November 30, 2013 12:22 pm

      AKD, is absolutely correct. Most flawless comment.

  • subhro October 26, 2013 9:57 pm

    idea is costly in ROWB & KOLKATA circle. but its coverage is not in ROWB circle. i have visited many places in that circle. but its coverage not found many places. aircel is better than idea in these circles. atleast you will get the coverage.
    idea need to improve in this area.

  • souradip October 26, 2013 7:42 pm

    many of user r using dual sim phone so they keep one of best operator (avoid) & low traiff connection. avoid for network only and receving call majority staregty is this only.

  • kt October 26, 2013 7:18 pm

    idea in wb circle is very costly. aircel is the best. but it has no good coveerage too

    • Karthik May 23, 2014 2:44 pm

      THATS WHY IDEA IS COSTLIER.

      BECZ THEY HAVE NETWORK EVERYWHERE In INDIA. AS AIRTEL

  • Tharun George October 26, 2013 4:40 pm

    More people will port out in coming months as AVOID continues its hike race.

    • SS October 26, 2013 5:26 pm

      @tharun george
      Ha ha ha… If u look at net addition then you might be surprised to see that the top three gainers are from AVOID group. Top most gainer is Idea followed by vodafone and airtel.

      It is a sad fact but avoid cannot be avoided and they know it very well. Btw, am using airtel 3g 157 plan which gives 1gb/month. Is that not cheap?

      • Tharun George October 26, 2013 6:05 pm

        Cheap only for you, costly for rest of us. Let see data for month of October. AVOID is hiking 2G, SMS and STV day by day and not reducing 3G rates. Customers will start porting out soon.

        • SS October 26, 2013 7:31 pm

          No, you got me wrong. I am just saying 1gb for 157 is cheap wrt 3g. But i agree 1 gb for 156 2g is damn too costly. Before the offer, i was planning to port my Idea no. to aircel but now plan changed! :-)

          • mrshl October 26, 2013 9:34 pm

            in RoWB, airtel hikes 2g net 1gb @ rs155.. Bt still no reduce on 3g net 1gb @255 :-(

          • Akhil Mohan October 29, 2013 10:21 am

            1GB 3G for Rs 150 is the right price. But in Kerala circle because of Idea’s monopoly they charge Rs 252 for 1GB and 449 for 2GB( The plan I use). Its very costly but there is no other choice.

            • Arun Chandran October 30, 2013 12:02 am

              @akhil mohan
              You are not right.Nowadays idea also started giving good 3g offers through special 3g internet offers in kerala.I got 250MB 3g for 7 days @26.I done it 2 times.Another offer is 1GB 3g @159 for 30 days and 3.5GB 3g @455 for 90 days.

            • Kurian Jacob October 30, 2013 8:59 pm

              I don’t think that operators can survive in Kerala with cheap tariffs. Take Aircel, for example. It used to give unlimited 3G without any FUP at around 1250 but no one really cared. And finally, there were forced to quit due to declining margins. The truth is that there are actually very few people in Kerala using Internet compared to other states.

  • Kanaga Deepan N October 26, 2013 4:01 pm

    MNP is a failure in western countries and almost all developed countries incl whole of Europe and USA… But it is a SUPER HIT in India…

    • SS October 26, 2013 5:27 pm

      100% correct!

      • younus October 27, 2013 12:33 am

        Because ARPU of developed countries are much higher than INDIA,

        As well we the indians are counting data rate in ‘kb’s & ‘MB’s westrens are in gb’s now (4G).

        Their authorities wont let service providers to loot people.

        As well service providers are playing fair in in their business.

        So every one is happy from customer to service providers and authorities.

        So a happy customer wont use MNP. So mnp is flop in west.

        But we indians use mnp coz WE ARE NOT HAPPY with our service providers the cheaters and looters,
        We are facing,,,

        Falls deduction of amount (saala pise ghayeb hi hojate hain, AVOID-R, ka kamaal)

        Every month changing plans and tariffs vas pricess (bandaron ka naach)

        Poor network coverage.
        (3g sim hai + costly data hai+ costly mobile hai = network kahan hai?……..

        2g speed ki to pucho mat pucho sar pataklo ~ 8 – 18 kb ps)

        Aise pareshaan users kya karen mnp k siwa?

        Kisi k pass free msgs hain, so 1st sim,
        Call cost kisi me kam hai, so 2nd sim,
        Data cost kisi me kam hai, so 3rd sim,

        By the way, jise bhi ho atleast gin chun ke hum sab khush hain,,,,, apni soch aur mehnat jo lagi 2 ya 3 sim chunne me us se!!!

        Service provider se koi khush nahi…..

        • Radhika October 27, 2013 10:47 am

          +1
          Totally agree with you,i dont dont understand why the heck the DoT & TRaI not taking any action against this PRICE FIXING Game,been played by all the Shitty Bandit OPERATORS..

          Hope Telecom Talk release an article on the PRICE FIXIING GAME

          • AKD (Kolkata) October 27, 2013 12:37 pm

            Not only price fixing, TRAI and DOT should properly monitor the Quality of service and Coverage issues.
            There are certain conditions, like, a medical emergency or natural calamity or any type of emergency, when, the tariff doesn’t matter, what matters is seamless and proper connectivity which can only be achieved by improving quality of service and coverage.

  • Esmail October 26, 2013 3:22 pm

    Waiting for inter circle MNP to be launched.

  • Nirakar Panda October 26, 2013 3:17 pm

    Its time now for INTER CIRCLE MNP…

  • SS October 26, 2013 3:14 pm

    Hi Sanjay Bafna,

    I would be better if you update the operator wise subscriber addition which has already been released.

  • souradip October 26, 2013 3:06 pm

    one of the reason of mnp is closing of company ib particular or lieance cancellation of many of company. Can any one provide me data which company is leading in mnp if possible state or region wise.

  • Kth October 26, 2013 2:37 pm

    Much of these mnp nos are retailer induced. Meaning, it’s a common practice for retailers to earn margin thro an induced port in from one operator and three months down the line port the no out to another operator and earn margin again. My guess is 80-85% of the nos are of this variety. One has to look at the frequency of mnp of a particular no to figure this out.

  • Shiv October 26, 2013 1:42 pm

    Hi Sanjay,

    Could you Pls, if possible provide operator wise break up as well.

    • gaurav October 27, 2013 10:04 pm

      +1

  • mithun October 26, 2013 1:30 pm

    Idea is the winner of mnp game.lots customer prefer idea because of its robust network and superb voice quality.in west bengal and kolkata idea has strong network.thats why it has huge customer base in kolkata and rowb

    • Mrshl October 26, 2013 2:31 pm

      Ha ha ha ha.. Joke of the day :-D
      Idea has lowest coverege in West Bengal.. Even not half of Aircel’s coverege..

    • ad October 26, 2013 2:50 pm

      Yes, and what happens in WB and Kolkata must be happening in the whole of India. Except that its not.

    • ddf October 26, 2013 3:01 pm

      same in mp

      • Singh October 26, 2013 4:02 pm

        what in MP. I did not get u. Who best network provider in mp.

        • ddf October 26, 2013 4:50 pm

          idea is best in terms of covarage in mp as compaired to airtel or voda traiff wise videocon is best