Vodafone India, Nokia execute world’s largest modernization of HLR database to up customer experience

Vodafone India, the country’s second largest telecom operator by subscriber, has executed the world’s largest modernization of a Home Location Register (HLR) database with telecom gear vendor Nokia’s support. The modernization is increased network resiliency and will help Vodafone improve customer experience and improving efficiency, besides enabling the telco recover quickly in case of natural disasters.

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Vishant Vora, Director – Technology, Vodafone India, in a joint statement, said, “This is a big step towards delivering the Vodafone SuperNet experience to our customers. We believe we have executed the world’s fastest and largest subscriber database migration without any network or services disruption,”

He added that Nokia executed this complex and significant program ahead of schedule. As part of the project, Nokia consolidated Vodafone’s subscriber databases across 17 circles covering over 200 million entries. The gear maker also helped in reducing the number of database hosting nodes from 46 to 12, improving efficiencies, enhancing performance and optimizing costs.

“As operators are focusing on making their networks more agile and subscriber-centric, we are providing our customers with solutions to deliver a superior experience. This program is the result of a strong and enduring relationship with Vodafone India,” Sanjay Malik, Head of India Market, Nokia, said in a joint statement.

As part of the project, Nokia implemented its Subscriber Data Management (SDM) solution, which features Nokia’s One-NDS (Network Directory Server), thereby consolidating network-related subscriber data into a single unified platform to be shared across multiple applications.

Nokia said that its Systems Integration Services team seamlessly migrated the HLR database without disruption to Vodafone India’s network and its 200 million subscribers, efficiently meeting a challenging deadline with the highest quality.
Nokia’s SDM technology’s geo-redundancy feature ensures that the subscriber database of one location is backed-up in the HLR of another in case of any incident like a network upgrade or natural disaster – delivering a seamless network experience and ensuring business continuity for the Vodafone SuperNetTM.

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4 Comments on "Vodafone India, Nokia execute world’s largest modernization of HLR database to up customer experience"

 

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Mandar Sherbet
August 12, 2016 10:18 am 10:18 AM
I have never been a Vodafone customer in my history. But lot’s of people in my town & in my neighbourhood are Vodafone customers after the operator offered some Corporate plan to all employees of companies around my town. Yesterday while trying to help my neighbour with some mobile payment app I noticed that Vodafone’s 3G signal is extremely poor in my area. The signal was switching to 2G after every few seconds and it took a very long time to do a simple transaction. On the other hand the 3G signal of my Tata DoCoMo connection is very strong… Read more »
Kaushik
August 13, 2016 9:42 pm 9:42 PM

Tata docomo is excellent where they do have the requisite spectrum. I appreciate their plans and coverage, and very fast 3G in their 3G circles. But they are not pan-India and do not possess 3G in all operating circles. I don’t know if and when this situation will be resolved.

Arun
August 11, 2016 8:00 pm 8:00 PM

Pardon my ignorance – how would it benefit the user? Net net does it help the user in any way?

Jagannath
August 12, 2016 10:50 am 10:50 AM

It would help in the company in better disaster recovery and would also help in better connectivity for roaming customers.

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