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Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks
Vodafone Idea (Vi) is currently offering VoWi-Fi calling service in 12 states of the country. It is such an important service, especially for boosting the coverage experience for the users. It is used by so many people inside their houses who don’t get proper indoor mobile network coverage. But with Vodafone Idea, it is only available in 12 states including Maharashtra & Goa, UP West, Kolkata, Rajasthan, Gujarat, Punjab, UP East, Delhi, Rest of Bengal, Mumbai, and Haryana.
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Vi doesn’t have the kind of network coverage Airtel and Jio provide, as per Opensignal. Thus, it is hard to understand why the telco isn’t investing in expanding the availability of the service fast. Every new smartphone launching today comes with support for Wi-Fi calling. People working from their homes have also set up strong Wi-Fi networks because they can’t rely on India’s 4G networks for a seamless internet experience.
Why is Vi Not Expanding VoWi-Fi Calling Availability
So, it is a question that I don’t have an answer to. Maybe it is because it has such limited funds at its disposal that it can either expand the 4G network, deploy fiber, or do other things before it can invest in expanding Wi-Fi calling.
One thing that’s pretty visible here is that Vi isn’t prioritising the south Indian states for Wi-Fi calling. Customers in that region can only depend on the mobile network for making voice calls. Vodafone Idea has received a lot of help from the Indian government. The telco’s scare of going out of business should be gone by now. There are still areas where Vodafone Idea needs to work on.
