TRAI may set up inquiry on call drops masking technology

Telecom regulatory Authority of India (TRAI) will inquire deeper into the radio link timeout (RLT) technology, allegedly being used by the telecom operators for masking call drops and resulting in higher bills for subscribers. The TRAI Chairman R. S. Sharma revealed the plan to reporters while at India Satcom event.

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“Before setting up any enquiry, we will seek details of radio-link technology (RLT) from telecom operators around parameters that are applicable globally, they are following here and parameters that they have been following over a period of one year,” TRAI Chairman RS Sharma told press.

He further said that that regulator will seek details of radio-link technology from telecom operators, especially about the parameters that they are following on RLT, and the parameters that they have been following over a period of one year. The telecom department will look into the call drop masking technology.

As per a recent test drive for mobile quality of service (QoS) by telecom regulator TRAI, all telecom operators, except RCom and Vodafone, have failed to meet call drop benchmark in Delhi. In the test, The TRAI found Aircel using higher limit for Radio link time out technology (RLT) compared to other telecom operators. The state-owned telecom operator MTNL too failed on all network-based quality of service parameters.

The TRAI has sought more powers to penalize mobile operators as most of them have failed to meet the quality benchmark in this regard. Telecom Secretary JS Deepak, however, said he is yet to receive any communication from TRAI on this.