Telcos Propose Slight Changes to eKYC Verification: Check Out the New Procedure

It’s already a known that Aadhaar body UIDAI asked telcos to come with a new eKYC method by October 15, following the Supreme Court order last month. The telecom operators along with COAI  have reached out Department of Telecommunications (DoT) with a new eKYC verification method as an alternative to the Aadhaar-based verification. Under the latest Supreme Court order, private companies including telcos and banks are not allowed to use Aadhaar information for enrolling new customers.

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What’s the New Proposed eKYC Method?

“We are proposing minor modifications to the DoT guidelines…allowing consumer application form (CAF) to be embedded with photograph and scanned images thereby digitise the end to end process for on boarding of new subscribers by making it completely paperless,” the Apex Advisory Council for Telecom in India (ACT) said in a letter to the DoT.

The return to paper-based processes should not be an option as that will reverse the steps taken by the industry towards a digital India and would result in wastage of existing investments and infrastructure, the letter dated October 5 said, according to PTI.

Before the apex court order, telecom operators had developed a system for instant online verification of customers using Aadhaar which resulted in quick activation of service at minimal cost.

App-Based Customer Enrolment Might Come into Picture

The ACT, which includes industry body COAI and other telecom operators, has suggested an app-based customer enrolment method in which photograph of the customer will be clicked by the SIM seller and embedded in the form along with a self-attested copy of any identity and address proof.

The form will be then stamped by a watermark of the company along with retailer name, the circle where the transaction took place, date and time so that the images cannot be re-used.