Tata Sky Directed by Telecom Regulator to File a Status Report Over the Implementation of New Tariff Regime

The Telecom Regulatory Authority of India (Trai) has asked direct-to-home operator Tata Sky to file a status report over the implementation of the new rule that allows viewers select and pay only for the channels they wished to view, citing a large number of complaints from its consumers. The sectoral regulator also alleged that the DTH operator is misleading its consumers by informing subscribers that “Trai has extended the date of implementation of new regulatory framework”.

tata-sky-trai-new-channels

In a letter to Tata Sky, Trai said it had received “a large number of complaints” from its subscribers that the company has “not made any provision in their system to obtain the choice of subscribers as per the new regulatory framework.” This news is reported by Press Trust of India.

Subscribers have “also pointed out that the customer care centre of Tata Sky as well as the (ticker’ running on Tata Sky platform channels are misleading the subscribers by informing that the Trai has extended the date of implementation of new regulatory framework”, it added.

“This information is patently false and misleading,” Trai said in its letter, adding it “has only provided time up to January 31, 2019, to enable the subscribers to choose television channels for a smooth migration to the new regulatory framework”.

When contacted, TataSky, a joint venture between the Tata Group and 21st Century Fox, declined to comment saying the matter is subjudice before the court. Trai’s framework allows consumers to select and pay only for the channels they wish to view and requires TV broadcasters to disclose maximum retail price (MRP) of channels individually and those of bouquets.

READ:  Trai Suggests Development of New App for DTH Channel Selection

Except for Tata Sky, other DTH and Cable TV service providers already issued new tariff plans based on the Trai regime. It’s unknown when Tata Sky is going to come up with its tariff plan list as consumers are already worried over the new tariff regime implementation.

Read more on:

Chakri is a go-to guy for your next smartphone recommendation. Back in his engineering days, he used to play with smartphones by installing custom ROMs and that passion got him into the tech industry. He still goes nuts about a smartphone knocking his door for review. Currently managing everything at Telecom Talk, Chakri is trying to master PUBG Mobile in his free time.

25
Leave a Reply

avatar
Photo and Image Files
 
 
 
10 Comment threads
15 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
14 Comment authors
Rajnish | AgraRinuGirish Gowda | BengaLuruAshutosh KumarKingston Recent comment authors
newest oldest most voted
KGF (Kolar Gold Fields) | Magnum Opus of India
KGF (Kolar Gold Fields) | Magnum Opus of India

Videocon d2h now allowing everyone to make their own packs. Already did mine and didn’t add any pay channels. I won’t until they reduce the channel rates. Now I’ll pay way way less.

Ashutosh Kumar
Ashutosh Kumar

The customer care of D2h expresses inability, saying they can take advance request but will only be done later and their website says some bullshit when I try to enter ‘create ur own package’ section like ‘inactive customer id’ and stops. How did you do it?

Rajnish | Agra
Rajnish | Agra

@Ashutosh maybe there is some issue with your d2h account because I’ve choosen channels for two d2h accounts with not much issue.
Are you able to login to your account?

Rajnish | Agra
Rajnish | Agra

Same here.
Did mine yesterday, I was paying 330 per month earlier with no HD channels but now It has come down to 270 with star sports hd1 and few other hd channels included.

Total 98 channels chosen.
One of my frnd who was on Dishtv’s Swagat hd pack and paying 275 rs will now have to pay much less.

Only those people are cribbing who want to view all 400 channels and all 50 HD Channels at the earlier price.

DMS
DMS

I request Amazon Fire TV to come up with Live TV app along with channels list and packages. We will stream over broadband and do not need set top box based satellite channels now.

Recent Posts

Tata Sky HD Set-Top Box Now Retailing for Rs 1,499, Price Reduced by Rs 300

Tata Sky has been making some consumer-centric moves over the last few months as the operator is looking to increase...

Hathway Playbox Android TV Box Now Ships With Rs 2,500 Worth of OTT App Subscriptions for Free

Hathway Broadband announced its first-ever Hathway Playbox Android TV-based box last year. Besides launching the box, Hathway did not reveal...

Many People Reuse Unsafe Credentials for Sensitive Government and Email Accounts: Google

Many people re-use breached, unsafe credentials for sensitive financial, government and email accounts, putting their account at risk of hijacking...