RIM Offers Free Premium Apps To Compensate BlackBerry Customers

By October 17th, 2011 AT 2:31 PM

BlackBerry Smartphone maker Research In Motion announced today that a selection of premium apps worth a total value of more than US $100 will be offered free of charge to subscribers across the glob as an expression of appreciation for their patience during the recent service disruptions.

The BlackBerry outage was caused by a hardware error which halted EMail, BBM / IM and Web browsing services across many parts of the world, disrupting services for 3 days.

The apps will be made available to customers over the coming weeks on BlackBerry App World and will continue to be available until December 31, 2011.

The complete selection of premium apps will become available to download at BlackBerry App World over a period of four weeks beginning Wednesday, October 19th. The selections over this period will include the following (with more to come):

• SIMS 3 – Electronic Arts
• Bejeweled – Electronic Arts
• N.O.V.A. – Gameloft
• Texas Hold’em Poker 2 – Gameloft
• Bubble Bash 2 – Gameloft
• Photo Editor Ultimate – Ice Cold Apps
• DriveSafe.ly Pro – iSpeech.org
• iSpeech Translator Pro – iSpeech.org
• Drive Safe.ly Enterprise – iSpeech.org
• Nobex Radio™ Premium – Nobex
• Shazam Encore – Shazam
• Vlingo Plus: Virtual Assistant – Vlingo

RIM’s enterprise customers (BES) will also be offered one month of free Technical Support. Current customers will be offered a complimentary one month extension of their existing Technical Support contract, and customers who do not currently have a Technical Support contract will be offered a one month trial of RIM’s BlackBerry Technical Support Services – Enhanced Support, free of charge. Additional details about the program and information about how to register will be available at www.blackberry.com/enterpriseoffer.

“Our global network supports the communications needs of more than 70 million customers,” said RIM Co-CEO Mike Lazaridis. “We truly appreciate and value our relationship with our customers. We’ve worked hard to earn their trust over the past 12 years, and we’re committed to providing the high standard of reliability they expect, today and in the future.”

“We are grateful to our loyal BlackBerry customers for their patience,” added Lazaridis. “We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”

4
Leave a Reply

avatar
Photo and Image Files
 
 
 
4 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
3 Comment authors
AkashAdarshAmit.GRIM offers Premium apps for free to compensate on BlackBerry Service outage Recent comment authors
newest oldest most voted
Akash
Akash

Are we getting it in India??????? I don’t think so. Pls confirm if any body is having idea.

Adarsh
Adarsh

TEXAS HOLD’EM POKER BELONGS TO ZYANGA….NOT GAMESLOFT

Recent Posts

Trai STB Interoperability Plans Might Get Slightly Delayed Owing to Extended Deadline

The Telecom Regulatory Authority of India (Trai) is responsible for making a lot of changes in the DTH and the...

Bharti Airtel and Reliance Jio Retailers Get New Incentives to Aggressively Reel in Customers

Both Reliance Jio and Bharti Airtel, are the two telecom operators who are engrossed in the battle of the telecom...

You Broadband Allows Users to Carry Forward Up to 1000GB Data

You Broadband, the Vodafone-owned company, is one of the broadband service providers which allows its users to carry forward the...