Payment banks to be a new revenue stream for Telecom Companies

airtel-vodo-loopmobile2The Reserve Bank of India has issued final guidelines for companies seeking to set up payment banks and small finance banks in a bid to expand banking services to more people and small businesses.

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Going ahead, Crisil Research said in a research note that telecom operators are the ideal candidates to set these up, given their significant customer base in rural areas and well-entrenched distribution networks.

There is a strong business case for payments banks in India because a sizeable portion of the country’s population remains outside the ambit of formal banking. However, telecom service providers are already offering mobile wallet (m-wallet) services for remittances. The value of transactions through m-wallet has more than tripled in the last two years to over Rs 27 billion (Rs2,700 crore) in the last fiscal, indicating the huge business potential.

Setting up a payments bank also makes strategic sense for telecom operators as it would help them improve the ‘connect’ with customers and also, over a period of time, obtain a greater share of their wallet, Crisil said in a note.

In the meantime, telecom operators are likely to capture around 15 per cent of the domestic remittances market by then, luring deposits is another ball game altogether because they will have to invest in brand building and gain the trust of depositors.

“The payments banks will have a minuscule share of less than 0.5 per cent of the current and savings account (CASA) deposits of the Indian banking system five years after launch,” according to Crisil.