OnePlus Openly Admits Credit Card Security Breach, Says Up to 40,000 Users Could be Affected

Well well, OnePlus is now in a tough spot as the Chinese company openly admitted the recent payment system hack at Yes, you heard it right, OnePlus today updated their earlier blog post saying that up to 40,000 users at could be affected by their credit card payment system attack, which we reported a few days ago. For the unaware, several users at OnePlus Forums recently said that their credit cards had been used for various transactions, and some of them used the cards only at the OnePlus website.


Elaborating the attack, OnePlus said that one of their systems was attacked, and a malicious script was injected into the payment page code to sniff out credit card info while it was being entered. “The malicious script operated intermittently, capturing and sending data directly from the user’s browser. It has since been eliminated,” said OnePlus in the blog post.

Talking about the affected users, those who entered their credit card info on between mid-November 2017 and January 11, 2018, may be affected. And the data acquired by the attackers is the Credit card info including card numbers, expiry dates and security codes, which customers should’ve entered at

OnePlus also clarified that users who paid via a saved credit card should not be affected; Users who paid via the Credit Card via PayPal option are not affected, and users who paid via PayPal are not affected too. Also, OnePlus said that it had contacted potentially affected users via email already.

Furthermore, the Chinese company also gave some precautions which should be performed at the customer’s end now. The company is recommending every user who purchased a product using a credit card at during the period to check their card statements and immediately report back to them if they find any suspicious charges.

Lastly, OnePlus said that “We cannot apologise enough for letting something like this happen. We are eternally grateful to have such a vigilant and informed the community, and it pains us to let you down.”

OnePlus is already in the process of getting in touch with all the potentially affected customers, and is working with the local authorities to address the incident better. OnePlus also promises that it should try to address such issues in the future. As of now, the company has removed the credit card payment on its portal.

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7 Comments on "OnePlus Openly Admits Credit Card Security Breach, Says Up to 40,000 Users Could be Affected"


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Girish Gowda
January 20, 2018 12:33 pm 12:33 PM

All this stuff won’t matter to the One Plus herd.

January 20, 2018 6:31 am 6:31 AM

Where are the pro xiaomi trollers?. Answer this first before bashing Samsung, Videocon and Sony

January 19, 2018 10:24 pm 10:24 PM

Great, stop using e-pay and pay using cash. Avoid Credit cards and avoid Chinese phone in the future

January 20, 2018 10:30 am 10:30 AM

That’s what I am saying too. Agreed. There are some herd mentality followers here who don’t understand the importance of security, privacy & anonymity .. to the best possible extent. OnePlus servers are based in China and they are violating these basic norms by passing on private data to China.