Leading Mobile phone maker Nokia India today announced a unique partnership with with New India Assurance (NIA) to provide Nokia’s mobile phone consumers the benefits of affordable and comprehensive handset insurance plan to safeguard them against risks of mobile handset loss and damage.
Nokia's handset insurance plan is applicable only on handsets purchased from a Nokia Branded Retail Store and it also includes thefts, burglary, malicious acts, riots among others, as well as damage that is beyond the purview of the consumer’s standard warranty.
Starting from a minimum insurance premium of just Rs. 50, the plan will cost 1.25% of the purchased handset’s value. To avail of this insurance plan, consumers purchasing their handsets from a Nokia Branded Retail Store have to provide a few personal details and receive their insurance certificate, handout and payment receipt at the store itself.
The plan will be available March 14, 2013 onwards on all Nokia devices purchased through Nokia Branded Retail stores across the country, initially in Delhi and the National Capital Region, Jaipur, Mumbai, Ahmedabad, Pune, Kolkata, Chennai, Hyderabad, Bengaluru and Cochin.
Nokia's handset insurance plan also include some more value added services as follows :
- Free pickup and drop services in six cities, viz., Delhi & NCR, Mumbai, Bangalore, Hyderabad Chennai and Kolkata. This includes free pick up (within 24 hours of a call being registered) and drop of the device in case of damage, or of documents in case of loss or theft. In case of thefts, consumers will need to file a written report with police authorities and report the loss of SIM to the concerned network service provider and acknowledgement to be furnished.
- Cashless service. Cashless service will allow claimants to submit their devices at the nearest authorized service centre and have their claims processed. If the damage is within purview of Insurance, the device will be repaired and be delivered back to the consumer at his door step.
- Standby devices and chargers : In the interim period, consumers will also be provided with standby handsets and chargers.
