Loop Mobile Launches ‘Online Chat’ Customer Care Initiative

By May 2nd, 2011 AT 7:43 PM

With over 3 million GSM subscribers in Mumbai circle, City’s oldest GSM Mobile Service Operator Loop Mobile (formerly BPL Mobile) today announced the launch of Web Based ‘Online Chat – Customer Care Service’ for its postpaid and prepaid subscribers.

Loop Mobile’s Online Chat Service can be used to get queries, Requests or Complaints addressed at your convenience with anywhere-anytime access. Activate or Deactivate Value Added Services like Missed Call Alerts, CLIP, Activate or Deactivate Roaming facility etc or even share feedback on the level of service offered.

This web based Online Chat feature from Loop Mobile enables existing subscribers to submit their Mobile Number and query for Tariff, Service request, by giving their details. After this, Users get a chat window and a customer service executive becomes available on line to resolve the query or issue in real time.

Loop Mobile Live Chat service provides a refreshingly different telecom experience to its GSM customers. The new service designed to help customers wherein its customer care executive will chat with website visitors in real time and have their questions answered instantly. The Online Chat service will be available 9 AM to 11 PM.

To use the Online Chat Service, Loop Mobile subscriber can visit http://loopmobile.in/ or http://www.loopmobile.in/subs/SSMA_chatLogin.html

56
Leave a Reply

avatar
Photo and Image Files
 
 
 
52 Comment threads
4 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
54 Comment authors
Roshani TIwariNisha MominMital Ghadagerajendra varmavaseem kadir Recent comment authors
newest oldest most voted
Roshani TIwari
Roshani TIwari

GM Sir I M Roshani Tiwari I Using Of Loop Sim Card Before 10 Days 10th Nov I Send My Port No But No Any Response to UR Dept. Plz Port My No to Aircel Simcard my -FM397639. I m going to out of Mumbai in 22/11/14 plz before solve my Problem .ASAP – 9773292818 . Thank u

Nisha Momin
Nisha Momin

I went to abroad for like 5 months and when I came back to India my loop mobile SIM wasn’t working. I think it’s been deactivated as it was kept idle for months. I want y’all to activate my # 9773717128 as soon as possible. Thank you!

Recent Posts

Tata Sky Offering Four Set-Top Box Choices to New Subscribers: Which One is Worth the Buck?

If after the implementation of the new tariff regime by the Telecom Regulatory Authority of India (Trai), you decided to...

Samsung Galaxy A80 With 48MP Rotating Camera, Snapdragon 730 Launched in India for Rs 47,990

Samsung has announced another major phone under its A-series in India. The device that we are talking about is the...

Vodafone Emerges as Fastest 4G Network in Delhi-NCR as Verified by Ookla

The availability of the 4G network is not the only competitive edge for the telecom operators, but the quality of...