Customer Desk: Loop Mobile (Utsav Offer 2008) Review

loop-mobileIt’s Saturday and we have one of our readers, Sam from Mumbai, has reviewed his plan. Sam has been using Loop Mobile for the last 1 year and share his experience.

Sam quotes he was using MTNL Trump but the affordable tariffs offered by “Loop Mobile Utsav” made him opt for Loop Mobile, though he hasn’t found any network issues with Loop Mobile so far.

With the plan working for him, he wanted to share his experience with the other readers covering both positive and negative sides of Loop Mobile Utsav Offer.
Loop Mobile utsav 2008 –

TelecomTalk take no liability for the views expressed by our readers.

At day time (8am to 11 pm) At night (11pm to 8am)
Loop to loop @ 20p/min

Other local calls @ 70p/min

STD calls @ 1.20 p/min

Loop to loop @ 10p/min

Other local calls @ 40p/min

STD calls @ 90p/min

Sam Mumbai

Sam Mumbai

TARIFF and account VALIDITY: 3 YEARS
(Add on for Rs.59 you can add more 5 years validity)

This SIM cost was Rs.50 (tariff voucher + new SIM).

So as everything has positive as well as negative side.

POSITIVES:

1.They are giving free WAP services without any monthly rental or any charge and that too unlimited

2.They are also giving CREDIT to customer (unlike Vodafone where they charge you Re.1 towards service charge and 8 days time after which they deduct the credit amount with service charge from your account) without any service charge and they deduct the amount after one day.

CREDIT amount: Rs.10.

3.They are not charging daily rental if my account don’t have sufficient balance even after recharging the account. But if my account have sufficient balance then they charge accordingly.

4.They never charge you wrongly for unnecessary things (like in other operators some packs activated without the knowledge of customer)

NEGATIVES:

1.They are charging DAILY RENTAL of Rs.1

2.Customer care service is not up to the mark.

Network coverage: excellent

Overall service rating out of 5: overall service is very good and rating 4.5 out of 5

Suggestion: They can overcome 0.5 marks by improving their customer service.

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17 Comments on "Customer Desk: Loop Mobile (Utsav Offer 2008) Review"

 

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DEV
December 15, 2011 2:01 pm 2:01 PM

DO NOT EVER GET INTO THIS HORRIBLE SERVICE. LOOP MOBILE IS THE WORST EXPERIENCE OF MY LIFE. UTTERLY FRUSTRATING. STAY AWAY FROM THEM.

Darshit
September 28, 2009 11:33 am 11:33 AM

Loop Mobile Network is not so good and it should start free roaming in Maharashtra & Goa. I am facing a lot of problem for the issue of not reachable. Please suggest me.

KALPESH
September 27, 2009 2:18 pm 2:18 PM

@sam
I Have Utsav 2008 offer

if u have insuffiecient balance they send a message that “ur balance is insufficient for the DATA SESSION”

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