Swisscom Chooses Genesys Cloud for AI-Powered Customer Service and Sustainability
Software company Genesys has announced that Swisscom, a telecommunications provider in Switzerland, is now using its cloud platform for its customer contact service. By evolving to the Genesys Cloud platform, Swisscom has accelerated customer and employee experience innovation while furthering its corporate sustainability objectives, Genesys said. Also Read: Swisscom to Transform Its Network Into a Smart Network Moving Customer Service to Cloud Swisscom, the largest telecommunications provider in Switzerland, offers... Read More