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Srikapardhi February 15th, 2014 4:04 PM 23 COMMENTS

Airtel Web Based self care services for Prepaid Customers Not reliable : Our Experience

Some time back TRAI has released guidelines that stress on transparent billing for Prepaid subscribers and Airtel has proudly launched an online ‘My Account’ self care service portal for Prepaid subscribers stating First of it's Kind experience to Prepaid users. Now that it seems like they have launched it just for name sake and forgot it's maintenance to keep it running smooth. Users have been facing many issues with Airtel My... Read More

P K Tarun February 14th, 2014 11:04 AM 6 COMMENTS

Airtel Officially Launches 4G on Mobile at 3G Prices for Customers in Bangalore

Now Airtel customers in Bangalore on Apple iPhone 5s or 5c will be able to experience 4G on their mobile at the current 3G prices. Customers have to just change their existing SIM to a 4G SIM to start enjoying 4G on mobile without any need to migrate from their existing data plan. We also did a hands on airtel 4G on mobile during its initial days. Airtel mobile customers... Read More

P K Tarun February 13th, 2014 10:45 PM 48 COMMENTS

Airtel To Roll-Out 4G Services Pan India Using using FD-LTE in 1800 MHz, besides its existing TD-LTE roll-out in 2300 MHz band

Airtel will be rolling out 4G networks in various circles using FD-LTE technology in the 1800 MHz band besides its existing TD-LTE roll-out in the 2300 MHz band, giving it a pan-India 4G footprint. Airtel has acquired 115.0 MHz spectrum for a total consideration of Rs. 18,530 crores in the just concluded spectrum auction conducted by the Government of India. Bharti Airtel will make an upfront payment of Rs. 5,425... Read More

Srikapardhi January 29th, 2014 2:29 AM 35 COMMENTS

Are Operators Application Only specific Offerings worth enrolling for? : Our Analysis

Users who have activated this Application only specific offerings may be aware of what this article all about. Our Operators have the habit of offering same thing if one operator starts something. This might be because of competition, really a good product to offer or with a threat that customers may move out to that operator for that offering alone. There may be some situations with operators too where they... Read More

Chethan S January 26th, 2014 6:54 PM 44 COMMENTS

Airtel Prepaid Mobile Customers – forget about your Privacy! Your Call Details are at Risk and is Freely Available to Anyone

Just yesterday we had written about a flaw in Airtel’s online recharge portal which exposes customers recharge details for a week’s duration. Today we learnt about one more issue - this time with one of Airtel’s IVR system. This loophole allows any Indian mobile user (any operator’s subscriber) to access any Airtel customer’s call/SMS/MMS records, VAS deductions, internet usage details, special five details (friends and family), balance, plan validity and... Read More

Chethan S January 25th, 2014 9:57 PM 37 COMMENTS

Did Airtel put its Online Recharge Customers at Risk by Revealing Mobile Numbers & Handset Details on the Web?

With ever growing identity theft incidents and economic frauds, mobile and internet users are required to be very vigilant about whatever they do. Whatever be our attempts to safeguard our data what can be done if someone responsible for safe handling of data is not caring enough? This exactly was the situation with Airtel customers for a good part of the time. While telcos like Airtel provide reasonably good online... Read More

Srikapardhi January 23rd, 2014 6:25 PM 100 COMMENTS

India’s First Hands On Experience : Airtel 4G LTE On Mobile

Today we had a chance to experience Airtel 4G on Mobile in Bangalore though we can call it a soft launch for select few. I will try to explain everything in short . a) Speed Test Report: On Tethering from Wi-Fi via iPhone 5S: B) Which handset it was tested : iPhone 5S and iPhone 5C C) Voice Quality: As soon as you try to make a voice call or... Read More

Rudradeep Biswas January 16th, 2014 6:21 PM 0 COMMENTS

Airtel Launches ‘Airtel Football Pack’ West Bengal

Airtel today announced the launch of‘'Airtel Football Pack’ in West Bengal. A first ever soccer pack with a never before experience for soccer fans in the state, it will enable Airtel mobile customers to stay tuned to updates on the East Bengal and Mohun Bagan soccer teams. Mr. PD Sarma, HUB CEO – WBO & NESA, Bharti Airtel Limited ( in the centre) along with the... Read More

Srikapardhi January 2nd, 2014 12:55 AM 12 COMMENTS

Airtel Was The Only Operator To Offer Support Over Social Media on the Eve of New Year

No doubt every one will be busy with something or the other spending their last moments of the year on the eve of New Year with celebrations going high all across the globe. As always we have had our watchful eyes on whats going in Telecom and to our observation we found that Airtel was the only operator in India to offer support or at least respond over Social Media... Read More

P K Tarun December 27th, 2013 12:19 PM 34 COMMENTS

Airtel Now Offers Free Facebook with a cap of 30 MB/ month

Airtel mobile customers who are Facebook users on the Mobile (browser or app) will be able to use free facebook for a limited time. Existing mobile internet customers on Airtel can immediately start connecting with their friends by visiting the Facebook mobile site m.facebook.com. Customers accessing the mobile internet for the first time need to register at m.facebook.com to avail of this special offer. Airtel is the first mobile operator... Read More

Srikapardhi December 22nd, 2013 5:16 AM 37 COMMENTS

Vodafone India and Idea Offers Better Friendly Self Care Services Than Airtel (Infographics)

After analyzing IVR services of some leading operators(Airtel, Vodafone), we decided to decode the entire Prepaid self-care services of 3 leading operators Airtel(*121#),Vodafone(*111#) and Idea(*147#). After 52 pain taking hours we came up with this info graphic showing and comparing the entire prepaid self-care services via USSD of these 3 Operators. The main purpose of this info graphic was to show which operator provides all the required info at fingertips... Read More

Chethan S December 15th, 2013 10:53 PM 21 COMMENTS

Can Indian Operators like Airtel be more proactive?

Cellular services like any other services can face downtime. In the recent years we have seen uproars over Blackberry services going down very frequently. While operators worldwide make efforts to keep downtime minimal, they also try to pacify customers and keep them informed. The situation however appears different in India. The latest fiasco is with leading operator Airtel. Since evening I had seen tweets from Airtel customers citing no network... Read More