Airtel Self Care Portal Now Offers Features Which Will Help You to Compare Your Monthly Usage to that of Previous Ones

Follow Us

India’s largest telecom network, Bharti Airtel is working on several changes to compete with the rival networks. Of late, they have been introducing various offers primarily to compete with Reliance Jio. At the same time, the company is focusing on bringing in better customer experience.

airtel-self-care-update




Airtel has completely revamped their Airtel MyAccount Self Care portal with better navigation and detailed statistics of the customer’s usage per month. The best part of this new update is that Airtel is comparing the usage with previous month’s usage, which is a good thing to see.

With this feature, every customer can keep track of their usage. Do make a note that this comparison will be made for your billing cycle. For example, if your billing cycle is from 22nd of this month to 22nd of the next month, then your billing cycle will be done for that particular period itself, and the statistics will be compared for the same period.

Also Read: Vodafone-Idea merged entity to surpass Reliance Jio in network capacity terms: Credit Suisse

Not only voice calls, but you can also get a glance at how much mobile data and SMS used for various billing periods. Airtel is also providing information for the local and national roaming calls made by you, which is a handy feature to have around.

If you’re a registered user of Airtel Payments Bank system, then you will notice the design changes in this section as well. Under Airtel Payments Bank menu, there are four options: Balance, Transactions, Payments and Recharges, and Transfer. Each option is designed with a beautiful interface, and you can quickly browse through them very easily.

It is pretty much obvious that Airtel is working hard on providing a better customer experience. What do you feel about this new interface? Do you like it or are you facing any issues? Let us know in the comments section below.

Reported By

Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

Recent Comments

Anonymous :

In line with Airtel's ?49 plan that offers 20GB of data for the same duration.

Jio Brings New Rs 49 Plan

Faraz :

Yes.. Corruption and arrogance is in the core of this organisation since beginning.. & Now even gov wants everything to…

BSNL's Operating Profits Signal a Positve Future

Mrs Mithilesh :

BSNL DoT aur ITS ka gulam hai, BSNL ke executives aur staff ki halat gulamo aur kutto se bhi battar…

BSNL's Operating Profits Signal a Positve Future

TheAndroidFreak :

Till BSNL doesn't make 5Mhz of band 1/28/8 live across country, it doesn't make sense. Vi is far better operator…

Vodafone Idea Tests Vi AirFiber with Multiple Partners

Faraz :

In my experience. Airtel 4G went down to 20-30 Mbps where it used to 50-70 Mbps on b3+b40 CA. Jio…

5G Users Consuming 3.6 Times More Data than 4G Users…

Load More
Subscribe
Notify of
9 Comments
newest
oldest most voted
Inline Feedbacks
View all comments