Airtel Completes a Total of 32.7 Million Aadhaar-Based Acquisitions Last Year: Report

Bharti Airtel, India’s largest telecommunications company, has released its 2017 India Sustainability Report that outlines the operator’s approach towards responsible, sustainable business practices and making a positive impact on all stakeholders including customers, suppliers, local communities, investors, employees and government bodies for the entire last year.

  • Make Telecom Talk My Trusted Source
  • Source of Google
  • Source of Google

airtel Aadhar

Green Initiatives

Bharti Airtel has highlighted the company’s Green Initiatives in the report saying that 81% reduction has been done in CO2 emissions across network infrastructure in the last five years and 27% reduction in the last financial year. Besides that, 23% reduction in CO2 emissions per square feet in our facility and 9% reduction in CO2 emissions per rack in data centre operations against 2015-16. That said, Airtel saved over 1280 million sheets of paper since FY 2011-12 on paperless billing initiatives under the Green Initiative.

Furthermore, Airtel has adopted Aadhaar based instant verification process which is secure and eliminates paperwork. A total of 32.7 million such paperless Aadhaar based acquisitions were completed last year, claimed Airtel in its report.

Customer Initiatives

Airtel, last year, unveiled India’s first Open Network program, setting a new benchmark for transparency in the industry, by making the entire network information including coverage, site details and signal strength available to customers.

In the meantime, Airtel has doubled its mobile sites in just two years by deploying 180,000 mobile sites. This is the same number deployed over the past two decades.

The report also highlights that Airtel will contribute Rs. 100,000 for every 0.01% increase in call drop rate beyond 1.5% per month against the TRAI prescribed limit of 2%. The amount will be contributed towards the education of the under privileged. “Listening to customers through various touch points – stores, customer care, website, and social media. There is 74% increase in online interactions and 10 million social media queries were answered last year” says Airtel.