Andrew Bonwick
Vice President of Product Development at Relm Insurance
Madhav Sheth
CEO of Ai+ Smartphone
Stephen Rose
CEO Render Networks

In the past, we have already seen some of the attractive offers, channel packs and other services that Airtel Digital TV is shipping for its customers. However, in such a competitive industry the barrage of offers from these DTH companies doesn’t seem to be stopping any time soon. One particular service which is very crucial for any DTH subscribers, but is usually overlooked during the time of subscription is of relocation. But, when the need arises, is required at all costs and high convenience by the subscriber. So, here are the steps and rates for relocating your DTH connection and migrating the equipment from one place to another.

Registration for Un-installation of Equipment
The first thing that Airtel Digital TV should understand in relocation is how the company conducts the entire process. The notable thing is that Airtel considers the relocation process to be of two steps – uninstallation and reinstallation at the new site, and as such, the consumers must register for these two steps separately. From the list of numbers that Airtel has given for various states, Airtel Digital TV subscribers can register for uninstallation of their equipment which will take anywhere from a few hours, up to 6 hours and after that, they can register for the reinstallation which will again take up to 6 hours. Alternatively, the customers can book their relocation request on digitaltv@in.airtel.com
Airtel Digital TV Relocation Charges
Airtel has also laid down the relocation and uninstallation charges for the customers in which it has noted that for a single connection de-installation it will charge Rs 150, whereas for multiple-connections it will charge Rs 150 as well. In the case of de-installation from a multi-dwelling unit (MDU), Airtel Digital TV will charge Rs 200 for a single connection and Rs 300 for multiple-connections.