The popular food delivery app Swiggy will now let users order food directly through AI (artificial intelligence) chatbots. Tools like ChatGPT, Gemini, and Claude will now let users order from Swiggy, as well as Instamart and Dineout using natural langauge. This is possible because of the launch of Model Context Protocol (MCP) integration. The user will of course need to connect the AI chatbots through Swiggy on their device. This is not a new concept, but it is new for the quick commerce. Swiggy Instamart is now the first quick-commerce platform globally to adopt MCP.
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Here's how this will work:
How to Connect Swiggy, Instamart, Dineout with ChatGPT, Claude and Gemini
Just follow these simple steps:
1. Navigate to Settings ? Connectors ? Add Custom Connector/App
2. Enter a Name for your connector
3. Provide the URL for the service you want to integrate
After that, use either of these links depending on the service you are using:
- Instamart: https://mcp.swiggy.com/instamart
- Dineout: https://mcp.swiggy.com/dineout
- Food: https://mcp.swiggy.com/food
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After connecting their accounts, users can just give a command to the AI bot, "order a biryani I would love to eat". The agent will take care of the rest and help you in placing the order. Likewise, you can ask ChatGPT to find the best protein snack for you from Instamart which is low in calories and fits your budget as well. You won't need to manually browse through the catalogue of products that these platforms have. The agent will understand your needs and recommend products and help you in ordering them.
This was also executed by Zerodha when they announced that users can now connect their Kite account with Claude to gain insights on their portfolio. It will be interesting to see how users adopt this feature.
