The mobile price war has come into a new juncture for the first time in the history of Indian telecom a operator has targeted its rival by media ads though we have seen this before in soft-drink ads and health drink ad campaign this is first of its kind in telecom industry.
Reliance Mobile has openly come up with a ad campaign targeting its rival and market leader Airtel quoting “Who offers you STD,local calls and SMS at 50 paise for life without any conditions ? with a comparison chart of Airtel and Relaince tariffs.
Though this is first of its kind as any operator who has come up directly Reliance quoted customer can save their money with Its CDMA and GSM mobile service approx 39% in comparison to Airtel.
The competition in present Indian market has never been so intense as it is now, no matter if the operator is incumbent or a newbie, we can hear about the launch of new tariff plans, easy recharge vouchers, free minutes calling and more exclusive services almost on daily basis and still feel that a lot more is yet to come.
sanjay November 15, 2009 at 1:56 am
the next revolution from reliance is going to be… unlimited gprs plan. youth will be the main target… beware airtel, tata, idea and others.
naveen November 2, 2009 at 1:07 pm
40 rs card is better as it gives u 200 min works out to 20 ps only, what more
RDB November 2, 2009 at 12:50 pm
@Agnivo
i just hate this daily decrements ! …
Agnivo November 2, 2009 at 12:31 pm
Just got an SMS from reliance:
“Reliance GSM & CDMA brings super saver stv at Rs.9 only! Call local RCDMA & RGSM at 25p/min. Call other local+STD at 50p/min with daily decrement 50p/day”
lOvEr bOy November 2, 2009 at 10:35 am
i hope Reliance dont offer per secound crap
Partha October 30, 2009 at 11:56 am
@Rahul
5 din nehi, 3 din maximum. after that they will not take any complain. Then the only way left is to write a letter to the higher authority of Reliance. other wise no refund…
Partha October 30, 2009 at 11:53 am
now in kolkata RGSM network is much better.
raj October 28, 2009 at 5:12 pm
even though mobile operators have reduced local and std rates to 50p/min (with fine prints, first call full rates etc), no one is offering roaming and national sms at 50p. all high usage customers will be turned off by this as they are the ones who roam the most. rcom will capture them in big numbers after introduction of numbar portability. rcom continues to be the best tariff ever introduced and being offered in india. simply reliance is simply the best.
ISHWR October 28, 2009 at 4:54 pm
RELIANCE HAVE IN HABIT OF CREATING HISTORY IN BOOKS OF TELECOM SECTOR,
ALL 50 INCLDING ROAMING AGAIN PROVE THIS. NOW RIM-GSM HAVE TO MAKE THEIR NETWORK, SERVICES BETTER AND ADOPT CHARGES PER SECOND PLAN.. THAT’S ALL TO MAKE A COMPLETE PLAN FOR EVERY INDIAN.
Rahul October 27, 2009 at 4:31 pm
Relince gsm plan & top up talktime is very good. But jorjabardasti caller tune, radio pack,jokes pack,etc. De deta hai or paisa cut leta hai.
So- all of Relince customar dayli apni balance chek karo.
5din ke baad report nehi leta.
So , be alart
atanu October 27, 2009 at 1:10 pm
but not update rcom site.
old circle(prev smart) seen in http://www.reliancemobile.com & Rgsm in http://www.rcom.co.in(where you not seen like kolkata, assam, rob other circle)
Suchisuvra Sen October 27, 2009 at 8:14 am
@lOvEr bOy
Reliance Smart is now RGSM from Jan,2009.Though it is under Reliance Telecom.RCOM also have RGSM all over India.
lOvEr bOy October 27, 2009 at 8:01 am
@Anirban Bhattacharjee
kolkata dont have R gsm i think so…. Because already there is Reliance smart…..
Anirban Bhattacharjee October 26, 2009 at 11:52 pm
Finally I get details about new SMS pack for RGSM offer in Kolkata pre-paid customer.
If you want 250 local sms then you need to subscribe not easy-recharge!
Just SMS SP20 to 51234 (Rs 3/- deducted). Also Rs 20/- deduct from your balance & get 250 local sms.
After that every month Rs 20/- deduct your balance.
If you want to unsubscribe then sms UnSP20 to 51234 (tollfree).
But actual thing is if your 250 local sms end before 30 days then you have to wait remaining days. Next month you again get 250 sms. So if you need more than 250 sms then you first unsubscribe the sms pack & again subscribe.
Saptarshi Roy October 25, 2009 at 5:21 am
Reliance proves once again that “they can provide the best deal at the least price”.
Fahad October 25, 2009 at 12:26 am
I think reliance is working very hard in upgrading their network…after making simply reliance available in allover india…now what will be the next for us(youth)…suspense remains shhhh!
Saptarshi Roy October 24, 2009 at 11:58 pm
@Anirban Bhattacharjee
@Saptarshi Roy
The offer is only for pre-paid subscribers.
Saptarshi Roy October 24, 2009 at 12:02 am
Hello Anirban,
Is this available with postpaid? Could you confirm it please? The customer care is clueless. They say that for the time being, this is only available in prepaid. If this is available in postpaid, I will subscribe to it right away.
Thanks.
Anirban Bhattacharjee October 23, 2009 at 1:02 am
Now Reliance GSM Kolkata offers 250 Local SMS for Rs 20/- Validity 30 days.
Where Airtel offer 250 Local SMS for Rs 26/- with 11 days validity.
Saptarshi October 19, 2009 at 3:48 am
Has anybody noticed the newspaper advertisements of Reliance Communications in TOI, Kolkata edition and ABP KOlkata edition. They have been consistently placing ads in these two major dailies since the last couple of months. The ads are placed below the banner/kicker. I feel no other company in India can sustain these advertisement costs which have been running for months now on a daily basis. Tempted by the newspaper ads, I got a Reliance Smart GSM for Kolkata circle myself and I see that people’s negative perception about the product is NOT true. They (RCOM)have upgraded their service, technology and customer care. When talking to the customer care, if the call gets disconnected, their supervisor immediately calls up, something which only happens in places like Western Europe or North America. Initially there was an issue with the network strength but post Durga Puja, I see that they have sorted those issues. Billing is very transparent and they TRULY offer very economical tariffs across all segments.
Suvra October 16, 2009 at 11:33 pm
I am using Reliance GSM right now in Kolkata, from Barasat.I don’t have any problem for a week.They have even highly developed their network.Now we are getting even full signal at all metro station.May be you face it.But Reliance have really good network right now.Tata Docomo have really worst network at Barasat.Idea have too good network here.
Debopratim Roy October 16, 2009 at 11:12 pm
Relinace GSM Unsmart…..separating calcutta and bengal together…Kya ghatiya network haai re bhai…..100% truth…..their CDMA is far superior than GSM
kaushik October 16, 2009 at 10:29 pm
yeh RGSM ka dosh nahi hain. Ghatia network se agar accha coverage chahte hain toh aisa hi haal hoga mere bhai
abhijit October 16, 2009 at 10:16 pm
@ADAG
Since last 4 days I am unable to make any call from my RGSM-SMART(Kolkata Circle) SIM.All time “Network Busy”.
kaushik October 15, 2009 at 6:21 pm
one thing is sure that whatever may be reliance coverage issue but call rates are so low in India only due to Reliance Tariffs
kaushik October 12, 2009 at 1:05 pm
relaince has 2 companies with all india coverage, so twice of airtel.Even then it cant beat airtel. Now Airtel getting 28 lakhs customers approx per month whereas reliance 2 companies getting around 22 lakh customers per month
Devraj October 12, 2009 at 12:51 pm
What about STD booths and Coin boxes if they want to save coin boxes then they should charge Re1 for one minute any where in India
Devraj October 12, 2009 at 12:48 pm
@ADAG
From where you got the information
ADAG October 12, 2009 at 12:17 pm
Only Reliance cab beat the AIRTEL
ADAG October 12, 2009 at 12:17 pm
Reliance is geard up to make local call at 10p and STD at 25p as Telecom Minister said some times back.
atanu October 9, 2009 at 6:21 pm
in kolkata very bad among all the service provider/in rest of bengal good.
manish October 9, 2009 at 6:07 pm
can any one know about rel gsm quality.
Rohan October 9, 2009 at 5:24 pm
surely STV Rs 48 cannot be for life.After say few months they will charge againReliance is expert in withdrawing offers
You are right again kaushik like relince did in kolkata during gsm lauch, they given a plan 750+250 (750 lifetime voucher) (250 power vocher 19p/m for smart and rim and 49p/m for local other network and 1rs/m for std for lifetime ) but after a good response they suddenly withdrawn the offer
atanu October 9, 2009 at 3:57 pm
vodafone jag raha hai dihre dhire.. with 149 card VF-VF FREE AND ONTHER LOCAL 50 PAISE STD 1 RS. VALID 30 DAY.(ORISSA AND BIHAR). sab ko jaga raha hai Tata Docomo. all cmeing with per sec call charges (voda in MP & Idea in Rajasthan) ” Dekho der na Ho jai”.
kaushik October 9, 2009 at 3:28 pm
you said IDEA and VODAFONE sleeping.Bcoz in that ADVERTISEMENT of Simply Reliance only airtel was mentioned , not idea and vodafone.Let Reliance make another AD in name of IDEA and VODAFONE they will also wake up.
Anuj October 9, 2009 at 11:52 am
yeah seems so but per second billing should also come up as option to this voucher.. its right time to launch it nationalwide..
kaushik October 9, 2009 at 11:40 am
i think airtel will introduce this 50 paise all local calls with RC 40-49 range with 365 days validity in all circles
Anuj October 9, 2009 at 10:55 am
I think now its a right for Airtel to announce pay per second billing (as optional to current manner of tariff). Even if they do offer it with nominal yearly rental (say 50-60Rs), it will work!
Anuj October 9, 2009 at 10:51 am
Things are changing very dramatically! Thanks to Reliance for sparking tariff war!
Here in M&G, Airtel has modified its RC 45. From today, it will offer tariff of 50p/min to any local number with validity of 365 days making it M&G circle’s second cheapest value voucher by any other incumbent operator after Reliance! Very early, some 7-8 months ago, benefits of RC 45 were like this: all local calls at 60p/min with only 30 days validity. Then validity went on increasing (as like competition!) to 60 days then to 90 days & now call rates are also slashed to 50p/min with validity of a year! Good going Airtel! But Idea & Vodafone are still sleeping.. come on.. wake up..
& If Airtel can offer 50p/min at such a low rent for a period of year, why it can’t offer 1p/sec pulse as optional to this 50p/min tariff?
ishan October 9, 2009 at 10:10 am
@kaushik
RC 29 and RC 102 is of no use now.i think in few days they will modify these RCs.otherwise who will use those RC 29 Or RC 102?
definitely RC 41 is cheaper.
Anuj October 9, 2009 at 2:17 am
RGSM already have congestion problem. I have stated that before & I faced it 6-7 times in just one day of use. And of course Reliance CC is worst. Major problem with Reliance CC is that whenever you complain(about anything.. network problem or wrong billing or else), CC wont give you request reference number/complaint number theirself for further reference in future. You yourself need to ask it everytime but alas..! It doesnt work anyway.. When you call next time quoting that complaint number, you ‘ll get same reply.. ‘sorry, at this moment we do not have any information regarding this complaint number. Please call later & check status of solution or log complaint again..! Isn’t it funny? Its useless to call CC.. forget about clear & satisfactory solution to your complaints.. CC guys are totally dumb.. Dumb CC guys are everywhere but scenario is different with Reliance..(especially with RGSM). As per my experience(or careful observation you can say!) 99% of their CCs are really dumb…
kaushik October 9, 2009 at 1:38 am
@Anuj
if people started to take reliance and their customers increases rapidly , can reliance network handle so many customers at a time.Bcoz presently except CDMA its network most time remains congested or busy.Relaince must enhance their network infra or capacity , otherwise more and more congestion will be there.Relaince CC is one of worst CC of Indian telecom,if people started to ring problem then these CC people became MAD
Anuj October 9, 2009 at 1:27 am
@ Kaushik,
Anirban Bhattacharjee
Same case is here with Airtel M&G, Mumbai circles & Idea M&G. At the moment around 30 SVVs (or STVs or bonus cards or juice up packs or call cutters.. whatever) are present in same circle & on same network as they have launched new SVVs but retained old too(I think forgot to withdraw them instead) which are of course much costlier than old ones. One has to be wise & careful before choosing..(or just move to Simply Reliance..
Anirban Bhattacharjee October 9, 2009 at 12:59 am
Actually Airtel is confused about it’s offer. In kolkata more than 25 STV’s but they confused all that. Now who recharge Rs 102 RC now move to Rs 41 RC!!!
I think Vodafone also give something new but after launch Idea.
kaushik October 8, 2009 at 8:56 pm
AIRTEL NAHI WOH AIRCEL HOGA. TYPO
kaushik October 8, 2009 at 8:34 pm
@ ishan
i dont understand airtel offers in kolkata.
They giving all local @ 50 paise with 365 days validity for Rs 41 only.
Again with Rs 102 RC all local mobile @ 60 paise and landline @ Re 1 with 180 days validity.
With RC 29 they offers local mobile @ 60 paise for 30 days only
So which is cheaper ?
San October 8, 2009 at 7:56 pm
LOL!!
Anuj October 8, 2009 at 1:20 pm
OMG! Are you joking? 8 years old operator shouldn’t be called as new! Am I right??
DJ_DM October 8, 2009 at 12:25 pm
ya itzz a cool offer..by Reliance..
thnxxx Reliance..
DJSays! October 8, 2009 at 8:31 am
I don’t see why Vodafone Mumbai is lagging behind in these wars!
naveen October 8, 2009 at 7:39 am
@gaurav chauhan Airtel is a new player in kolkotta so they offer good tariff, here we are clowns for them so they they loot us in broad day light
Mahmood Junaid October 8, 2009 at 7:29 am
my reply to Mr. sunil mittal and virat kohli.. “This is India where economical rates is having big importance… its not gulf or european countries to select airtel on the basis of QoS only and high tariff. Remember when vodafone introduced 10Rs recharge card they had made a bang in India. I dont understand the the high class service they are talking about. In kerala cicle there coverage is poor. I can say reliance had set fire on your(airtel) den.”
kaushik October 8, 2009 at 2:09 am
it is final for reliance, if they withdrawn this offer after few months then i think they will not able to get big number of customers in future.relaince has this tendency of withdrawing offer which is for life time.If it again does this i think people will not trust relaince.This happens before and hope that this time it not happens.
gaurav chauhan October 8, 2009 at 1:46 am
actual war between telecom operator is ultimate banificial for customer
ishan October 8, 2009 at 1:30 am
i have read that Mr. Manoj Kohli, CEO, Bharti AIRTEL has said AIRTEL will not respond further to tariff war..but the fact is they r also joining the tariff war..in kolkata circle AIRTEL’s RC 41 is giving local call @50p(mobile & landline)and the tariff validity is 365 days..
so it’s AIRTEL’s answer to reliance in kolkata..
ishan October 8, 2009 at 1:16 am
common problem with reliance –suddenly your balance will be deducted(even free minutes) without any reason..and when u call the customer care to file a complain they will say’we r extremely sorry but we don’t know the reason’.and most surprising part is that it is happening for years.it is not expected from a company like reliance.
Suchisuvra Sen October 8, 2009 at 12:20 am
I have got full tower in all metro station (from Dumdum to Esplanade).It was not possible for RGSM even one week before.
Suchisuvra Sen October 8, 2009 at 12:16 am
@abhijit
You are right.
Suchisuvra Sen October 8, 2009 at 12:15 am
@kaushik
I have told you use right word here.I strongly condemn your comment.Please be conscious before commenting anything.Whenever you don’t know about.I think you know much more than me.They have come to my house in response to my complain.They have checked their service in my house.Then they have solved all problem around 2 months.Please use RGSM just now in Kolkata,they have compatibly good service with best offers.
abhijit October 8, 2009 at 12:13 am
@kaushik
@Suchisuvra Sen
If they are trying to improve do it them first.Positive or negative report what ever may be will come from mass within few month.Til then keep patience.
kaushik October 8, 2009 at 12:08 am
AIRTEL CHANGES IN KOLKATA , NOW ON 41 RECHARGE ENJOY ALL LOCAL CALLS @ 50 PAISE FOR 365 DAYS
kaushik October 8, 2009 at 12:00 am
visiting house to clean toilet
Suchisuvra Sen October 7, 2009 at 11:58 pm
don’t make only bawkas,say correct word.Second thing Reliance have change smart to RGSM,say it before commenting on it.
Suchisuvra Sen October 7, 2009 at 11:55 pm
All the operators in present scenario don’t suck balance,as if you anyway press wrong button of RWORLD or for caller tune.If anyway they do this challange them or send just an Email at: serviceassurancecell@relianceada.com, they will definitely respond you shortly.They have even visited my house for network complain.
kaushik October 7, 2009 at 11:54 pm
sorry replace jalne with bujne in above
kaushik October 7, 2009 at 11:53 pm
diya jalne se pehle bahut phar phar karte hain , same is with smart reliance
kaushik October 7, 2009 at 11:49 pm
they deducted because reliance identify u as one who says “relaince ka maal sab ka aapna” they keeping a close look on u
Anuj October 7, 2009 at 11:49 pm
Ask to refund that balance ASAP..! Reliance should give you refund otherwise your new slogan will suite them perfectly!!
Anuj October 7, 2009 at 11:43 pm
I dont think so that problem persists at the end of other party like its out of coverage & etc! Because its the case happens with RGSM only & I have never seen such error message with any other operator except RGSM.
Suchisuvra Sen October 7, 2009 at 11:40 pm
Reliance GSM is rocking in Kolkata,today I have got full signal in all metro station.They have solved 80% problem in Kolkata,hope they will have best network in few months.My request to all in Kolkata circle use it just now before any negative comment.
altaf October 7, 2009 at 11:25 pm
KARLO DUNIYA MUTHI MEIN… is wrong slogan they should instead change it to RELIANCE KA SAPNA SAB KA MAAL APNA….today they deducted my balnce for no reason RELIANCE SUCKS!!!!!!!!!….
altaf October 7, 2009 at 11:22 pm
connection error is the message when the call is not completed for some reason whatever may be the reason like the other party is out of coverage and blah blah and this thing is from the day of launch.
sandeep mathew October 7, 2009 at 10:59 pm
Now reliance is really playing to there slogan “KARLO DUNIYA MUTHI MEIN”
BIG Flix
BIG Adda
Anil Big Ambani ha ha ha
sandeep mathew October 7, 2009 at 10:58 pm
Now reliance is really playing to there slogan “KARLO DUNIYA MUTHI MEIN”
parag October 7, 2009 at 10:42 pm
it is good offer given by reliance for people who mostly call are std & it is beneficial
Mahmood Junaid October 7, 2009 at 9:24 pm
@altaf
ya i am too a rgsm user and is going to do the special pack… i think reliance will change the way india uses mobile…. KARLO DUNIYA MUTHI MEIN….
altaf October 7, 2009 at 8:52 pm
reliance have came with 2 specila pack of Rs.80 with local calls @40p
Anuj October 7, 2009 at 8:46 pm
ha ha thats right! Still sometime there’s problem while connecting to CC from mobile. Also as usual with all telecom companies, Airtel’s CC executives(at junior level) are not properly trained(specially prepaid CC; as per my experience, postpaid service support is almost perfect). But service support from senior executives of both prepaid & postpaid dept. is at its best with Airtel. But its true that company shouldn’t made us to walk in relationship centre for minor issure as well. Proper solution should be provided at base level itself. At this moment there is no any strong factor that will differenciate Airtel from other operators in terms of QoS. No doubt that service is better than other operators but certainly not that much superior or top notch to be called as world class.
sudamdas October 7, 2009 at 8:33 pm
relience great ………… but they some time withdraw offer
i m also RCDMA customer …. but i can say airtel worst they sometime cut balance without call…
kaushik October 7, 2009 at 8:32 pm
AIRTEL and VODAFONE for time being will be providing all calls @ 50 paise at some rental like BSNL Kolkata charging Rs 123 per month. But when portability comes to business then they will offer like reliance
Shoeb October 7, 2009 at 8:23 pm
What quality is Mr. Sunil Mithal speaking about.. first let the customers to get connected to customer care through their mobiles rather than walking to an Airtel Shop and making a call from there.. :-@
Sandeep October 7, 2009 at 8:20 pm
I don’t think so the price war will catch the Airtel customers, as every body is holding the numbers long and not having problems, Students will change to DOCOMO or Tata CDMA to get more talk min.
The total amount of saving is not as much as you can see in %, who care to save 100-200 Rupees in the cost of change the number.
If RCOM offer state free P2P calling through out india, it will give more business than reducing the price.
So need to think by mind not by the price.
Anuj October 7, 2009 at 8:06 pm
Problem I am facing from last few days with RGSM is that sometimes call doesnt get connected & automatically ends with error message on handset that -’connection error’. With other operators if there’s a case of busy or congested network, it usually ends with ‘network busy’ or ‘unable to connect’ error message or background voice but this is something new happening with my rgsm sim.
naveen October 7, 2009 at 8:00 pm
RCDMA is very good in quality of service, Yes quality comes first, but should vary based on usage. Higher users should get a better tariff.
My airtel connection is almsot 8 years old but now it is in stupid phone just to receive incoming, i cant bear their huge tariff, And my RCDMA for outgoing, they give 555 talktime for 510 and 50 ps thruout india , saving on tariff and top up, what more u want. ADAG does some good work also, PLS NOTE……………
RDB October 7, 2009 at 7:20 pm
great tariff should come up with great network, RCDMA is ok, i mean as per Airtel, but RGSM truly sucks !
Anuj October 7, 2009 at 6:02 pm
Look at the quotes by telecom tycoon Mr. Sunil Mittal, CMD, Bharti Airtel: ‘Tariffs in India are already at rock bottom. Low tariffs are unviable to run long term business with world class standards of mobile telephony. Our focus will always remain on quality factor’
Similar comments by Mr. Manoj Kohli, CEO, Bharti Airtel while addressing to media on tariff war: ‘We are quality driven, not tariff driven. New operators have noting but low tariffs. We will not respond further to tariff war, instead we have our own strategies. On that only we shall achieve 200 million subscriber mark within 3 years. By 2011, Our brand Airtel will be India’s most trusted & admirable brand. We are trying hard for that’
Source: ET (First quote was by Mr. Mittal is reaction to TRAI proposal about per second billing. Second one is reaction to Reliance’s 50p/min offering)
> So its clear that we shouldnt expect further low tariffs by Airtel! Manoj Kohli has directly stated that we will not respond to tariff war!
Agnivo October 7, 2009 at 5:52 pm
Hmm, interesting developments. Still want to see on-net offers lower than 50p…
aditya October 7, 2009 at 5:39 pm
Airtel offers a better quality of services than Reliance as of now…..Now lets see what is the Counter Attack from Airtel…….
Ehsaan October 7, 2009 at 5:37 pm
This is Reliance way….bang on for all operators and even for new entrant.
Prasath J October 7, 2009 at 4:45 pm
Sabaash… Sariyaana Poaetie…
Yeah.. This is what we all want… Reliance compares with Airtel and Airtel has to react…
Dont forget that, the new entrants have no other way than giving such or even better tariffs…
No call charge > 50p/min… Even in roaming and even or postpaid customers… (Infact high STD using customers <>are mainly postpaid only)…
I luv the way, Indian telecom is moving towards…
Ramesh October 7, 2009 at 4:16 pm
Good! will other operators will also reduce their tariff?