Vodafone IN Hikes it’s Pay as you Go Internet rates to 4p/10KB

By June 20th, 2014 AT 12:18 PM

Telecom Major Vodafone IN revised it’s Pay as you Go internet rates wef  20th June 2014 from 2p/10KB to 4p/10KB.

In a text communique sent to it’s AP subscribers, Vodafone sent sms as :

SMS details

We tried to verify and confirm the same by visiting it’s website [as on June 20,2014 8:00am] and found that the website has not been updated yet with effective pricing.

vodafone paygo rate

We then convinced ourselves – “Website updation may not be possible on daily basis with most recent and updated pricing” and it’s ok.

We then contacted CC representative over chat to confirm on the same.

vodafone chat

If you can see the conversation with executive it is clearly mentioned that 2p/10KB for both 2G/3G.  [I have marked the Date as well for reference].

So, now what shall i conclude?  Customer Care representatives are not updated with the latest pricing or the sms sent to my number was wrong?

I strongly believe the information sent over sms is right and CC executes are not updated with most recent information. This decision on hike may not be taken overnight so that we can have an excuse saying cc have no updates.

I still wonder why Vodafone Chat Executive failed to provide updated information to their Customers?

Vodafone IN only can provide an update on this.

This hike is double to it’s pricing earlier and it doesn’t matter much to people who load Data packs and enjoy the benefits!

Dear Readers what do you think about this hike on pay as you go? Have you faced this kind of confusing information experiences with any operators? Do let us know! 

FYI – Idea Cellular have already the pricing of 4p/10KB on it’s overage charges.

 

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

48
Leave a Reply

avatar
Photo and Image Files
 
 
 
18 Comment threads
30 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
31 Comment authors
hanger687Jyotirmoy MannaSajalYogeshPD Recent comment authors
newest oldest most voted
Yogesh
Yogesh

Vodafone
Total users in India: 17.5 cr
Among them internet users: 5.2 cr
N out of this 3G data users: 70 lakhs

so 3G user base less than 15%
n internet user around 30% of total users.

infomation: from times of india

PD
PD

Hikes, retrogressive changes in recharges are effected in a sleek manner , I mean not with much media hype, e.g the most popular FTT recharge of Rs.111 has been withdrawn and new one of Rs.145 introduced ! Others too do the same but still !dea continue with a FTT of Rs.90 (earlier Rs.80) in Mumbai Circle !

Recent Posts

NCLAT Dismisses Contempt Petitions Filed Against RCom Chairman Anil Ambani

The NCLAT on Tuesday dismissed contempt petitions filed against Reliance Group Chairman Anil Ambani and other officials by minority shareholders,...

Dish TV Multi TV Policy Outlines Rs 50 NCF Charges to Be Paid for Every Secondary Connection

Dish TV, along with D2h, is currently the leading DTH operator in India when it comes to the subscriber base....

Unlimited Broadband Plans from Hathway, Airtel, Tata Sky and You Broadband Detailed

The broadband industry is brimming with lots of new offers, plans and changes in the run-up to the launch of...