Umniah Launches VoWi-Fi Service in Jordan

Jordanian mobile network operator Umniah has announced launching the Voice over Wi-Fi (VoWi-Fi) service, claiming to be the first telecom provider to offer this service in Jordan. In a recent official release, Umniah stated that the VoWi-Fi service allows its subscribers to make local and international calls using any Wi-Fi network, ensuring clear reception even in areas with weak or no cellular signal.

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Also Read: Umniah Launches 5G Services in Jordan, First in the Kingdom

VoWi-Fi Launch

According to Umniah, by connecting to wireless internet networks (Wi-Fi), VoWi-Fi significantly enhances voice efficiency, mitigating communication disruptions experienced in remote areas, high-rise buildings, or lower floors. The company noted that the benefits of the VoWi-Fi service include high voice quality, more reliable connections, data usage savings, and reduced battery consumption for subscribers.

Commenting on the launch, Umniah said, “We are pleased to launch the VoWi-Fi service for the first time in Jordan, marking a significant achievement for us. This service provides numerous advantages to subscribers, allowing calls to smoothly transition between the mobile network and Wi-Fi, ensuring a consistently high-quality communication experience, particularly in areas with weak or no cellular signals.”

“We are committed to providing the latest services and technologies to our subscribers, and we are confident that the VoWi-Fi service will meet their needs,” the company added.

Also Read: Umniah Chooses Ericsson for 5G Rollout in Jordan

AI-driven Customer Service

In another development, Umniah, a subsidiary of the Bahraini Group Beyon, has signed a memorandum of understanding (MoU) with Intella, a data intelligence technology company in the MENA region. The aim is to advance Arabic speech-to-text technology within customer service centers using AI.