TRAI has issued a notice to all the telecom operators saying that it is made mandatory for them to print the postpaid bills and send it to their registered address. The circular also mentions that the Telecos are not supposed to charge extra for the billing services. This move comes after it was brought to the notice of the Authority that some of the service providers were not providing hard copy of the bill to the postpaid subscribers.
This order seems to be an outdated move as the entire world is moving towards a paper less greener environment. On the contrary it is also true that many consumers have been squabbling over non receival of postpaid bills. TRAI has also asked the Telecos to provide the itemised bill for International call free of cost. We hope that in the future TRAI would come up with a more creative move that will resolve the issue and also pave way for a greener environment.
