TRAI makes it mandatory for the Telecos to send hardcopy of postpaid bills to the consumers without any extra charges

By October 2nd, 2014 AT 11:38 AM

TRAI has issued a notice to all the telecom operators saying that it is made mandatory for them to print the postpaid bills and send it to their registered address. The circular also mentions that the Telecos are not supposed to charge extra for the billing services. This move comes after it was brought to the notice of the Authority that some of the service providers were not providing hard copy of the bill to the postpaid subscribers.


This order seems to be an outdated move as the entire world is moving towards a paper less greener environment. On the contrary it is also true that many consumers have been squabbling over non receival of postpaid bills. TRAI has also asked the Telecos to provide the itemised bill for International call free of cost. We hope that in the future TRAI would come up with a more creative move that will resolve the issue and also pave way for a greener environment.


Mahit Huilgol is a Mechanical Engineering graduate and is a Technology and Automobile aficionado. He ditched the Corporate boardroom wars in the favor for technology battle ground. He is also a foodie by heart and loves both the edible chips and non-edible silicon chips.

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kumarNirmalChandrasudhinDarshan Recent comment authors
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How does it result in saving of trees when I have to print it at my end? For Income tax purposes this is needed so where does any saving of trees come?


A few us including me need the bills, but many people don’t. The saving comes from a vast majority of people who don’t use the bills sent to them.


I am disagreed. Direction of TRAI to Telecom Operators to send hard copy compulsorily paper bills to customer’s address without extra charge, is not a welcome step. When we are talking about Green Initiative concept “Save Tree, Save Earth”, extant direction of TRAI is very outdated and discouraging move. Customers should opt for E-bill to check and view their bills in this Internet Era since 3G/2G charges are affordable and compatible in all types of Android and Windows Handsets.


E-bill?? Who will provide data pack for checking e-bills online? It’s better that they send SMS..which is simplest way to communicate

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