Operators generally take less risk while giving advance balance loans or data balance credits to users. It is in a general practice that very less talk balance or Data balance will be given as advance loan to users based on their age on network and usage patterns while the same will be recovered from them in their next recharge along with considerable charges incurred to provide service on emergency. Reliance has... Read More
Smartphones with applications are the new ways to reach out to people and provide services to customers. Mobile Operators are no way an exception from them. Be it Mobile compatible web based applications or platform specific applications, Operators have a way they can reach customers with the growing technology. The increasing number of Android Smartphone users paved a way very easily to target customers via applications which will make considerable... Read More
Since I have been traveling for a month now, it's fun to notice what operators have to offer in different regions. Specifically, what I have noticed is there's little or no differentiation when it comes to tariffs offered by different operators for services like SMS, voice calls or data. It almost makes me want to question whether these top private operators are running a cartel. For the uninitiated, a cartel is... Read More
Airtel will soon start 24x7 online chat based customer support service. This service will be available on Airtel's official website and is termed as 'Airtel India WebChat'. We've previously reported how important customer support is for any company. Airtel started social media as a customer support channel. But any wrong move or mistake from social media managers could hurt the company's image. This is because the transparency of social media channel.... Read More
So instead of fighting over bandwidth issues with IM apps, it looks like Airtel has done what we've suggested last month. Airtel has finally launched dedicated WhatsApp data plans for its 2G and 3G users. Airtel is offering 200 MB of WhatsApp usage for one month starting from Rs 36 which varies according to circles. WhatsApp data plan can be activated by messaging 'WhatsApp' to 121. The WhatsApp plan is priced... Read More
After Network/Affordable packs, Mobile users generally look for Quality and Information on Services via Self care Options which helps users to get control (Why we need control or information is left to individual opinions) over their account at their finger tips instead of calling CC, visiting Relationship centers and spending some time. Operators started to provide various Mobile Apps, SMS Short Codes, USSD Options and Web Self Care Options to... Read More
Probably, many of you already know about the Airtel Call Manager which we reported about, way back in July 2009. This VAS was very useful in letting users block unwanted calls. Now, Airtel has planned to launch Airtel Call Manager app for Android as well as iOS so that consumers can access the service right from their smartphones as a regular app. To use this app, you need to pay... Read More
We recently reported about Airtel's drastic tariff changes in terms of validity for 2G data packs and rate cutter benefits in North Zone. As expected this change has spread to South Zone. We had compared Delhi NCR and South's Tamil Nadu then. The current revisions which took effect yesterday are similar to the reductions made in Delhi NCR. However the usage limit is higher in South Circle (Tamil Nadu) when... Read More
India's Telecom Disputes Settlement Appellate Tribunal (TDSAT) today quashes all penalties imposed by Department of Telecommunications (DoT) on Bharti Airtel, Idea Cellular and Vodafone and allows 3G intra-circle roaming facility by saying the pacts (3G ICRA) didn't violate any license conditions. In March 18, 2013, DoT slapped a penalty of the Rs. 350 crore on Bharti Airtel to violating license conditions And a Dedication the 3G services By a Intra-Circle... Read More
We recently discovered that Airtel is offering smart SIM to customers in Andhra Pradesh. Rightly branded as Smart SIM, this SIM Card from Airtel is actually a nano SIM offered along with adapters for using the SIM card as a micro or mini SIM (the standard sized SIM card). More and more smartphones (even budget ones) are coming with micro-SIM slot(s) these days. Hence a SIM card that can be... Read More
Amidst huge criticism they received after hiking the price of 2G internet bundles, Airtel has quietly launched the Night Store. All the plans in the Night Store can be availed only online and can be consumed only between 12AM to 6AM. All the data as well as calling plans are quite attractive and are being offered at pretty low fares. All the plans associated with the Night Store are listed... Read More
Bharti Airtel in collaboration with Samsung, is offering data bundles with the new Galaxy S5 to both pre-paid and post-paid customers. This is a part of Samsung's large scale collaboration with SingTel, a Singapore based Telecommunications company which owns 32% stake in Bharti Airtel. As a part of what they call as a 'Retail Collaboration Programme', Airtel will offer mid-range and high-end smartphones... Read More
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bsnl 4g kidharr hai? pune loghagaon ma abhi bhi 2g he chalta hai.
Check karo jo BSNL Tower usmai yeh new wale Antenna lage hai yahi nhi. Aggar yeh New Antenna laga hoga…
VI has improved its coverage in my area, indoor coverage issue is fixed, but still 40 Mbps cap exists, otherwise…
Yeah it literally beats its own 5g speed
Bhai mere area k neighbour me 3 bsnl tower h , 2 new h lekin usme 3g service hi show…
