SK Telecom Upgrades T Phone Call Platform with AI Features

SK Telecom introduces AI-driven features with the rebranded A-Dot Phone, offering AI-powered personal assistant services, call translation, and advanced call management.

Highlights

  • SK Telecom rebrands T Phone to A-Dot Phone with AI capabilities.
  • The A-Dot Phone includes an AI personal assistant that manages calls before, during, and after.
  • AI prediction suggests responses and conversation starters for smoother calls.

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SK Telecom Upgrades T Phone Call Platform with AI Features
South Korea's mobile carrier SK Telecom announced on Monday a significant upgrade to its flagship calling platform, T Phone, rebranding it as "A-Dot Phone" to incorporate AI-enhanced service capabilities. This change replaces the company's existing T-Phone service with A-Dot Phone, integrating AI features from SK Telecom's A-Dot app. The service name, brand icon, and other aspects will be updated accordingly.

Also Read: SK Telecom Launches AI Cloud Manager to Maximise GPU Usage




AI Personal Assistant Service

The A-Dot Phone now offers an AI-powered personal assistant that manages every stage of a phone call — before, during, and after — enhancing call efficiency and convenience for users.

AI Prediction

According to the company, one of the platform's key features is AI prediction, which informs users about incoming calls and suggests conversation starters, helping conversations flow more smoothly.

The Conversation Status function provides a quick summary of recent interactions with each contact, while spam and phishing detection automatically blocks suspicious or unreported numbers.

AI Company Information

Additionally, the new AI company information feature analyses call data to offer relevant details, such as company tags, popularity rankings, and customer distribution, helping users make more informed decisions about who they connect with.

A-Dot Tab

The A-Dot Tab recommends appropriate AI features based on the context of the call. It can suggest who to contact next, summarise key points from a conversation, and even remind users of upcoming schedules mentioned during calls.

Call Recording

The platform also includes unlimited call recording and an AI-powered call summary function, allowing users to get summaries of recorded calls. Each user can access up to 30 AI-generated summaries per month. Users can also convert recorded calls into text, making it easier to review and manage call content.

Call Translation

SK Telecom also added the call translation feature, previously available only in the A-Dot app, to the A-Dot Phone. This enables real-time voice translation in Korean, English, Japanese, and Chinese, enhancing the global usability of the service, the company said.

Also Read: SK Telecom to Monitor Fibre Network Status With AI

Cho Hyun-deok, head of AI Communication at SK Telecom, said, "A-Dot, which leads AI phones, aims to provide an environment where calls can be used more comfortably by adding AI functions to T-Phones, while maintaining stable call quality."

"We will enhance the phone's core competitiveness with AI and develop a comprehensive AI personal assistant service that manages all stages of phone calls — before, during, and after."

The company noted that Android users can experience these AI features alongside high-quality HD voice calls, while iPhone users can access them through the A-Dot app.

Reported By

Telecom Analyst

Passionately following the Indian #Telecom Industry for over a decade from Business, Consumer and a Technical perspective. My primary focus area is Consumer & Digital Experience.

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