Reliance retail to rebrand digital xpress mini stores as ‘Jio stores’ soon

By September 11th, 2016 AT 12:18 PM

After announcing commercial launch, it seems Jio is working hard with its sister unit Reliance Retail to re-brand hundreds of Digital xpress mini stores as Jio Stores to offer better customer service from early next year.

jio-digital-lyf-store

According to our sources, Reliance Retail, the retail arm of Reliance Industries will re-brand most of the Digital xpress Mini stores in coming months so that new customers can experience Jio’s seamless high speed 4G connectivity and upgrade to 4G through simple steps. The company will also sell popular 4G smartphones and MiFi devices through Jio Stores. Also, in some cities people can experience Jio’s smart home solutions through special ‘home corners’.

Jio Stores will also have digital kiosks where people can manage their Jio accounts, purchase a handset and can pay bills, similar what Vodafone offers through their Vodafone Red Stores. These Jio Stores will also have experienced Jio executives as the company is now focusing more on customer services to poach 100 million high ARPU customers from rival networks.

With this re-branding strategy, Jio will be in a better position to offer much better services than its competitors with a reach of over almost 1000 stores before charging for services. Other market players, including Vodafone and Airtel now enjoy better customer service and support through thousands of stores and partner retailer stores. But we believe if Jio executes this re-branding strategy in good manner and offers better services to first time users, it will definitely put pressure on other telcos.

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Tamilselvan,b bengalurugeekR.MadhdavanKevinAdithya Vardhan Recent comment authors
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Kevin
Kevin

Now Jio signals are improved in south, now 5 bar signal1800mhz band is available in indoor area in Bangalore. 850mhz shown rarely in indoor but earlier it was only 850.

Thanks to Jio team please have more coverage on 2300mhz everywhere.

Tamilselvan,b bengaluru
Tamilselvan,b bengaluru

No..it’s wrong ..in jp Nagar , bengaluru..no coverage in 1800 MHz…

Rhishav (Kolkata)
Rhishav (Kolkata)

I recently visited my friend’s house near Dum Dum station. He was very excited to try Jio’s services but sim was not available at the nearby store. So I gave him my Jio sim to test how the speed and coverage was at his place. He uses a Lenovo A6000 Plus. Very popular handset. I too had one. The phone supports 1800 and 2300 Mhz bands. No 850 Mhz band. So he inserted the sim. At first their was no coverage. Then after few moments only 1-2 bars of fluctuating coverage was available at his place. Soon it was gone… Read more »

Raj
Raj

May be the Airtel tower is near to his house.

Kumar
Kumar

I am a postpaid Airtel customer from Jammu city and from last six months I am not getting 2g signal property forget 3G and 4g even after several complaints no resolution till date but on Jio on 2300 band getting good coverage even in basements of my office premises and good and consistent speed of 20-25 Mbps from last three months

geek
geek

pls complain to trai & pgportal.gov.in

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