Reliance Jio Unlikely to Achieve its Audacious Goals in the Broadband Sector: CMR

Reliance Industries held its Annual General Meeting on July 5, where it announced various products like the JioPhone 2, Jio GigaFiber and Jio GigaTV. The Mukesh Ambani led telco also made some big promises for the coming months. Also, it is undeniable that Reliance Jio has set very audacious goals for itself which seem almost impossible to achieve. A CMR report has come up highlighting that Reliance Jio might be lagging behind its big goal. Although the telco has set up some milestone for reaching a massive subscriber base, there has been no deadline provided by the telco for the same.


During the AGM, Mukesh Ambani announced that Reliance Jio had amassed 215 million subscribers as of this month. In total, 125 million more subscribers have been added since the last AGM held in July 2017. Out of these 125 million, 25 million have been added through JioPhone, 5 million from JioFi and the remaining 60 million are smartphone users having a different brand of handset.

However, despite seeming like big numbers, these stats do not present a rosy picture for the reasonably new telecom operator. The India Monthly Mobile Handset report said that there were 116 million mobile shipments in the country, out of this only 60 million are accounted for by Reliance Jio which points out that things might not be as good for Jio as they look from the outside. As per CMR’s report, the cumulative shipments of JioPhone have been a little over 50 million. However, Ambani clarified that there are only 25 million JioPhones in use which tells us that the JioPhone fever amongst the buyers has died out after the initial extravagant use of the device. The higher price of the JioPhone 2, which will now come for Rs 2,999 and with minimal improvements over its predecessor has been expected to worsen the picture. The JioFi sales are as usual and do not add any substantial value.

Overall, the CMR report has highlighted that Reliance Jio’s goal of reaching 300 million subscribers might be a ‘herculean’ task. CMR has said that Jio might slow down after reaching the 250-260 million mark.

The CMR report also highlighted that Reliance Jio’s announcement of adding 50 million subscribers to its new GigaFiber service was absurd since there was no deadline mentioned for the same. The telecom giant did not specify when it expected to accomplish the aim of reaching 50 million broadband users. Given that the current number of broadband users in the country has been pegged to be 18 million only, amassing 50 million broadband customers by a single telco seems like a highly unlikely event.

The report predicts that owing to the early adopters, Reliance Jio might be successful in adding half a million subscribers under GigaFiber services in its first year. Citing that video remains the favourite form of content for Indian internet users, the report said that the buyers are likely going to opt for the GigaTV services alongside GigaFiber. The total initial cost for both the services combined was estimated to be Rs 5000. Also emphasising the data, the report debunked Jio’s goal setting to be ‘hypothetical’ saying that Reliance Jio plans to lay claim on more than half the broadband users of the country which is very unlikely to happen.

Lastly, it is worth keeping in mind that replicating the success of Reliance Jio’s early days is an arduous task for Reliance Jio itself. India as a country is a hard market to penetrate, even with high potential devices like smartphones. In such a scenario, the telecom companies and the tech giants will have to tread with patience, since there is a limit to how fast the people will adopt. The CMR report brings a realistic picture into the scene demarcating what Reliance Jio can and cannot achieve.

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32 Comments on "Reliance Jio Unlikely to Achieve its Audacious Goals in the Broadband Sector: CMR"


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Aniruddha Dhar|Santragachi|West Bengal
July 10, 2018 10:33 pm 10:33 PM
I have two jio sim. First one taken during free period and the second is the current number which I had ported from airtel to jio on march 2017 which is my primary number. I had destroyed the first sim one year ago and suspended it by going to It didn’t have any recharges whatsoever, not even jioprime membership. Still jio hasn’t deactivated the number. I have already complained about it even to the appelate authority but still they’re not deactivating it and it is still showing against my aadhar number. What to do? Any suggestions? PS: Hadn’t inserted… Read more »
July 11, 2018 11:13 pm 11:13 PM

This is the true picture of Jio’s total subscribers.

Faraz Jio
July 10, 2018 11:42 pm 11:42 PM

Same with me. They are very ignorant in this case.

July 10, 2018 4:00 pm 4:00 PM

I think Jio will start pay 5000 for installation and give 6m-1 year of free usage…making effective cost to”zero” then 50million subscribers are generated from present 18million. Also DTH base also need to added as potential “switchers” so half of 18+DTH base can make 50million.

Girish Gowda | bengaLuru
July 10, 2018 8:31 am 8:31 AM

Well according to reports and AVOID cartel before the launch of the Jio network, they said even getting to 40million subscribers would be an impossibility for Jio since India wasn’t ready for 4G. But now that they have gained over 200 millions, the other actors are just increasing their target lines just to show Jio in bad light. That’s pathetic to say the least. Broadband is anyway a hard nut to crack but if anyone can do it, it can only be Jio.

July 10, 2018 8:27 pm 8:27 PM

You seem to have a lot of confidence in Broadband and JIO.

July 10, 2018 9:37 pm 9:37 PM

It’s not only the broadband, it’s the IoT which many user will opt for especially the live tv and catch-up which will push dish tv subscribers to jio bb if jio will keep the bb plans at a good price range. And tv is very basic thing which every household will use hence it will be a stable income.

Girish Gowda | BengaLuru
July 10, 2018 9:21 pm 9:21 PM

Yep, I sure do.

Love Airtel
July 10, 2018 6:34 pm 6:34 PM

It would have been impossible under normal circumstances. If you give something for free then of course you will have users.

Girish Gowda | BengaLuru
July 10, 2018 9:20 pm 9:20 PM

Where will the users come from with 4G devices barely making any significant percentage of the population? Even Aircel gave free data. Look at the facts from pre-Jio era and today and come back.

July 10, 2018 11:47 am 11:47 AM

“they said even getting to 40million subscribers would be an impossibility for Jio since India wasn’t ready for 4G. ” — Source for this ‘fact’ please?

Girish Gowda | bengaLuru
July 10, 2018 1:05 pm 1:05 PM

Or better yet, check TT itself.

Sandeep Bansal, Manipal
July 10, 2018 12:34 pm 12:34 PM

Found something similar..
You gotta admit that they have always undermined Jio…

July 10, 2018 10:47 am 10:47 AM

true said,absolutely right..